Customer Service Executive
Job in
Polegate, Eastbourne, East Sussex, BN21, England, UK
Listed on 2026-10-09
Listing for:
Lloyd Recruitment Services Ltd
Full Time
position Listed on 2026-10-09
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, Office Administrator/ Coordinator -
Administrative/Clerical
Office Administrator/ Coordinator, Business Administration
Job Description & How to Apply Below
Customer Service Executive
Location:
Near Polegate
Salary: £30,000 - £32,000 per annum DOE
Working hours 7:30am - 5:00pm
Lloyd Recruitment Services are working with a reputable and growing business near Polegate. Due to continued success and expansion, they are seeking a Customer Service Executive to join their team on a full-time basis.
Role OverviewThis is a varied position within a busy office environment.
Key responsibilities include:- Handling incoming calls for new orders and enquiries
- Entering details onto the in-house booking system
- Delivering excellent customer service via telephone and email
- Taking card payments and issuing permits
- Promoting the business on social media platforms
- Managing website and email enquiries
- Supporting sales, marketing and new business initiatives
- General data entry and administrative duties
- Covering weighbridge operations when required
- Assisting with other office duties as needed
- Reporting to the Sales and Office Manager
The successful candidate will have:
- Excellent telephone manner
- Ability to work under pressure in a busy office environment
- Strong attention to detail
- Proficient IT and computer skills
- Ability to work effectively as part of a team
- Previous experience in customer service and/or administration
- Experience promoting a business on social media
- Basic marketing knowledge
- Monday to Friday, 7:30am - 5:00pm
- £30,000 - £32,000 per annum
- On-site parking
- 28 days' holiday including bank holidays
- Opportunity to learn additional products and progress
- Company contribution to a voluntary pension scheme
- Busy, enjoyable, and supportive working environment
- Refer a friend and earn up to £500 (see website for details)
- Due to high application volumes, only shortlisted candidates will be contacted. If you don't hear from us within 5 days, please assume you have not been successful
- By applying, you accept Lloyd Recruitment Services' Privacy and GDPR Policy (see website)
Lloyd Recruitment Services acts as an employment agency for this vacancy and is an equal opportunity employer.
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