Direct Payments Officer

Job Description

Do you want to be part of a busy team in Adult Social Care, supporting adults who want to have choice and control over who provides their social care and support needs? We are looking for an enthusiastic individual to join our team, delivering quality service to adults we support.

The Direct Payments Team are committed to providing an excellent customer experience to all Adult Social Care supported adults who want to take back control of their care and support from ESCC. They are at the centre of all we do.

As a Direct Payments Officer you will supervise and support members of the team and help us to continue our outstanding service to practitioners and adults, as well as external stakeholders. We are part of the larger team of Adult Social Care Financial Services and work closely with our colleagues to provide this service.

• Have effective verbal and written communication skills
• Have a high standard of numeracy skills
• Have attention to detail and accuracy
• Are able to provide training and support to team members
• Have practical problem solving skills
• Have an ability to work on own initiative.

Please download the job description and person specification for more information.

Interviews will take place in person at St Marys House, 52 St Leonards Road, Eastbourne BN21 3UU
. Interviews will be taking place on W/c 14 September. If you are unavailable on these dates let us know and we may be able to schedule an alternative date to interview you.

We Warmly Welcome Applications From All Sections Of The Community. We Particularly Encourage Those From Groups That Are Underrepresented In Our Current Workforce.

• People under 30

We offer a diverse range of benefits to help and support you during your employment. More information can be found on our benefits page.

Vocational Training through Apprenticeships is now available to our staff, ranging from entry level to degree level qualifications. You can talk to the hiring manager and the apprenticeship team about what qualifications would be relevant to you and this job role, and if it is possible to support you in apprenticeship training.

For an informal discussion about this opportunity contact Nathan Baker, Team Leader at na to request a teams call or phone call.

For work that makes a difference choose East Sussex.

This post is subject to an Enhanced DBS check or Enhanced check for Regulated Activity with the Disclosure & Barring Services (previously the Criminal Records Bureau). For further information about what is required in this process please go to  . Please note that we require evidence of an overseas police check if you have lived or worked abroad.

Your starting salary will be pro rata if the above position is part-time or term-time only.

If you require sponsorship to work in the UK please let the hiring manager know this in your application so we can check eligibility for sponsorship for the role. For further information please go to

If you require any reasonable adjustments, due to disability, to enable you to participate fully in the process please contact the hiring manager on the contact details above.