Facilities Coordinator

This role is within a unit where Surrey Police and Sussex Police work in collaboration, whilst remaining two separate legal entities/employers with different terms and conditions.

Both Surrey Police staff and Sussex Police staff are employed in this unit on their own force terms and conditions.

Successful candidates may be appointed on the terms and conditions of employment of either Surrey Police or Sussex Police, depending on organisational requirements. A discussion will be held with the successful candidate to confirm the details of location, salary, allowances and hours.

Division / Department - Estates and Facilities Management
Grade - Grade 7
Status - Full Time
Contract Type - Fixed Term Contract
Salary Grade Range - £26,703 - £28,914
Working Hours - 37.0 Hours per Week
Shift Allowance - No
Politically Restricted - No
Location - Eastbourne, Hammonds Drive

The starting salary for this role will usually be at the bottom of the salary range and will be pro-rata if the working hours are less than full time.

The Facilities team forms part of the wider Estates and Facilities department, responsible for managing the built environment within the police owned estate, ensuring that the buildings remain compliant, safe and support the effective delivery of policing in Surrey & Sussex. The Facilities teams are responsible for front-end service delivery of a wide range of Facilities Management (FM) services on behalf of both Police Forces, supporting our operational officers and staff in delivering their respective services.

The Facilities Coordinator plays a key role within the department, responsible for delivering a professional, efficient, and effective multi-disciplinary FM service that supports our core business of operational policing. Primarily responsible for the delivery of soft FM services, this important customer-facing role undertakes a wide range of day-to-day activities, including health and safety audits, contractor management, and proactive and reactive minor maintenance.

The role also involves monitoring outsourced contracts against service level agreements (SLAs) and key performance indicators (KPIs) to ensure high standards of service delivery and value for money are achieved, as well as responding to day-to-day queries.

Facilities Coordinators play a pivotal role in supporting the delivery of larger departmental projects (including site refurbishments, redevelopment and decommissioning activities) as well as local office moves and relocations. You will form part of a local team responsible for a diverse range of sites; from single offices in a shared building to multi-building sites across geographical areas supporting a variety of departments often with individual needs and unique requirements.

The role requires you to hold a full driver’s licence and have the ability to pass a Police driving assessment in order to drive a variety of police owned vehicles (up-to and including long wheel‑based panel vans).

You will bring strong organisational skills and the ability to manage competing priorities, supported by a collaborative team environment. We take pride in our working environment and a sense of ownership and personal responsibility are vital in ensuring our buildings are safe, compliant and the best they can be.

Communication is key, building working relationships with Estates & Facilities colleagues, contractors and with stakeholders at all sites. You will learn to anticipate the needs of stakeholders and building users, ensuring that core policing priorities are met.

FM based training will be provided, as will other mandatory Force and departmental courses, through a variety of mediums (including online, classroom, external providers and E&F colleagues). You will also gain knowledge, skills and experience from working alongside approved contractors who regularly attend site to undertake specialised works, therefore an inquisitive approach and ability to learn will assist as FM is a constantly evolving industry.

This paired with the unique setting of working within a police environment will always present new challenges and innovative solutions to enhance…