IT Support Technician

IT Support Technician | Oxford (Hybrid) An exciting opportunity to join a world-class organisation at the cutting edge of high-performance technology infrastructure. Are you an experienced IT Support Technician looking for a role that goes beyond the ordinary? We're recruiting on behalf of a global leader in the design and build of high-performance data centres — a fast-moving, technically innovative business with offices around the world and real scope for international travel.

Based in Oxford and operating on a hybrid model, this is a fantastic opportunity to develop your career within a genuinely dynamic industry alongside a talented, forward-thinking team.

The Role As the first point of contact for all internal IT support, you'll play a vital role in keeping a high-performance organisation running smoothly. Your day-to-day will include:
Installing, configuring, and maintaining software and hardware across computer and network systems Diagnosing and troubleshooting software and hardware issues with confidence and efficiency Repairing and replacing damaged components as needed Ensuring security across client and server machines through antivirus and firewall management Supporting colleagues when they encounter technical challenges Testing new hardware and software ahead of full-scale rollouts Maintaining accurate, up-to-date technical documentation About You You'll bring a solid IT foundation, a calm problem-solving approach, and genuine enthusiasm for technology.

We're looking for: 2 years' IT support experience in a professional environment Good working knowledge of IT applications and infrastructure Strong communication skills — you're comfortable engaging with people at all levels Organised, dependable, and a genuine team player

Experience with SNMP, BACnet, or Modbus protocols is desirable but not essential Living within commuting distance of Oxford is advantageous for regular office visits What's on Offer This employer rewards its people well. You can expect:
Competitive salary Pension scheme Performance bonuses 30 days' annual leave Hybrid working Opportunity to travel internationally