Service Desk Manager — Lead IT Support & SLA Excellence
Job in
Eastbourne, East Sussex, BN21, England, UK
Listed on 2026-06-26
Listing for:
Sussex Recruitment Ltd
Full Time
position Listed on 2026-06-26
Job specializations:
-
IT/Tech
HelpDesk/Support, Technical Support, Systems Administrator
Job Description & How to Apply Below
Sussex Recruitment Ltd is seeking an experienced Service Desk Manager in Eastbourne to lead their in-house Service Desk team. Responsibilities include managing service delivery and maintaining strong customer relationships while ensuring high-quality support.
The ideal candidate will have a strong technical background in IT infrastructure, specifically with technologies including VMware and Microsoft products, and will demonstrate skills in managing service levels and team performance.
This role is vital for supporting clients across various sectors through intelligent service solutions.
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