QA Test Analyst

We’re looking for a Test Analyst who’s curious, detail-driven, and passionate about improving digital experiences.

You’ll be supported by a close-knit team of testers and consultants, jumping between projects that span industries and technologies. No two clients are the same - that’s what makes it interesting.

If you’ve an eye for detail, love finding out how things work and break, and you want to grow into areas like automation , accessibility , or test management, you’ll fit right in.

You’ll help our clients understand how their software performs - not just whether it works. You’ll look at things from the user’s point of view, spot what others might miss, and provide insights that genuinely improve digital experiences.
On a typical project, you might:

• Collaborate with clients and delivery teams to understand what success looks like for their product.
• Create clear, effective test plans that align with project goals and timelines.
• Log and track defects using tools like JIRA or Azure Dev Ops, ensuring issues are clearly documented and reproducible.
• Work within Agile sprints, contributing to stand-ups, retros, and planning sessions.
• Provide honest, constructive feedback to developers, designers, and PMs - you’re not just finding bugs, you’re improving outcomes.
• Share testing progress through daily or weekly reports, and flag risks early to keep everyone aligned.
• Support junior testers by reviewing test cases, pairing up on exploratory sessions, and helping them grow their confidence and skills.
• Keep up with the latest tools and approaches - whether that’s investing time in automation, exploring load testing, or improving your test documentation.

Every project is different. One week you might be testing a high-traffic e-commerce site, the next, a public-sector service that helps citizens access vital information. Either way, you’ll be helping build better digital experiences.

You don’t need to tick every box - what matters most is curiosity, positivity, a great eye for detail and a commitment to quality. Here’s what we think would set you up for success:

• 2+ years of professional experience in software testing, ideally across varied projects or environments.
• A good understanding of the software development lifecycle - you know how code moves from concept to release and where testing adds value.
• Confidence working in Agile or Scrum environments, collaborating closely with developers and delivery teams.
• Familiarity with test management and bug-tracking tools like JIRA, Test Rail, Zephyr, or Azure Dev Ops.
• Strong analytical and problem-solving skills - you enjoy digging into why something fails, not just reporting that it does.
• Clear, calm communication - you can explain complex findings to non-technical people and build positive relationships with clients.
• Solid organisational skills and the ability to manage multiple priorities across projects.
• An ISTQB Foundation certification (or equivalent knowledge).

Nice-to-have skills:

• Additional ISTQB certifications or other software testing qualifications.
• Experience with automation, BDD, or Gherkin scripting.
• SQL or API testing experience.
• A degree in Computer Science (or equivalent experience).

We’re looking for the best talent to join us on our journey; we’re also seeking people who demonstrate behaviours aligned with our core values – observance, curiosity, positivity, and one-team. At Zoonou, how you do things matters as much as what you do.

• Hours:
  
  Monday to Friday, 09:00 – 17:30
  
  Location:
  
  Hybrid working model – minimum three days per week in our Eastbourne office.

Just a few reasons why you’ll love working here:

• Employee ownership bonus -…