Sales Assistant

Are you passionate about helping people and delivering great service? We want someone who can make a difference every day. Join H&T – the UK’s leading pawnbroker and one of the top 10 jewellery and watch retailers – and work in a supportive, diverse environment that values growth and celebrates each colleague’s contribution.

Salary: £12.75 per hour (£24,863 per annum) starting, increasing to £13.44 per hour after full training. You can earn up to £2,000 extra each year in discretionary bonuses based on performance against key KPIs.

Location:

Eastbourne | Job type:
Full‑time | Flexibility:
Monday to Sunday.

As a Store Colleague you will be the face of our business, welcoming every customer with a warm, friendly tone and providing expert support in pawnbroking, retail sales and financial products. You will understand customer needs, offer tailored solutions and ensure a positive outcome for every visit.

We provide full training, ongoing support and a fast‑paced environment where no two days are the same. Experience in pawnbroking is not required; we just need a genuine interest in people, integrity, and a willingness to learn.

• Genuine interest in people and customer service
• Strong sense of integrity
• Willingness to learn and adapt
• Multilingual skills are a bonus

• Deliver exceptional customer service with a friendly and professional approach
• Assist customers with a range of services including pawnbroking, retail sales and financial products
• Maintain high standards of compliance and store presentation
• Work collaboratively with your team to exceed targets
• Handle transactions accurately and securely

• 30 days of holiday (including bank holidays), rising to 33 days with length of service
• Flexibility to buy or sell holiday days to suit your lifestyle
• Access to a private healthcare plan
• Cycle to work scheme and season ticket loans
• Preferential currency exchange rates
• Generous staff discounts – up to 25% off jewellery and high‑end watches
• Incentive schemes to reward your achievements
• Exclusive discounts at leading retailers via our employee perks portal

Ready to join a company that puts people first? Apply today and start your journey with H&T – where your contribution truly matters to us, our customers and our local communities.