Social Work Coach, Child Development​/Support

Coach (Children's Residential Home) – Ofsted Registered

Job Title:

Coach (Residential Support Worker)

Location:

Eastbourne

We are seeking passionate and resilient Coaches (Residential Support Workers) to join our Ofsted registered children’s residential homes in Eastbourne. This is a rewarding opportunity to support children and young people who have experienced trauma, instability and adversity, helping them to build safe, stable and ambitious futures. As a Coach, you will play a vital role in creating a therapeutic, nurturing and structured environment where young people feel understood, supported and cared for.

You will work as part of a high‑performing team delivering child‑centred, trauma‑informed care that promotes emotional wellbeing, independence, life skills and positive outcomes.

Our home is a specialist residential children's home supporting young people up to 18 years with learning disabilities and a range of complex and additional needs, including FASD, ADHD, sensory processing difficulties, moderate language disorder, microcephaly, cortical visual impairment, sleep difficulties and suspected ASC. Young people may present with behaviours that challenge, emotional dysregulation and communication difficulties, requiring high levels of therapeutic support.

Our home provides a safe, nurturing and therapeutic environment where young people are supported through Positive Behaviour Support (PBS), trauma‑informed and person‑centred approaches to develop independence, access education, strengthen family relationships, build positive relationships and achieve the best possible outcomes.

At Super Care, we are committed to delivering outstanding care. Our approach is progressive, therapeutic and grounded in understanding behaviour, relationships and development.

Core values:

• We are outstanding
• We seek to understand
• We will do whatever it takes
• We inspect and don't expect
• We are radically honest
• We never give up

• Provide safe, consistent and therapeutic care to children and young people
• Support the emotional, physical and psychological wellbeing of young people
• Build positive, professional and consistent relationships while maintaining clear boundaries
• Safeguard and promote welfare in line with legislation, Local Authority guidance and organisational policies
• Deliver care in line with therapeutic models, PBS plans and individual care plans
• Support young people to regulate emotions and develop appropriate behaviours
• Promote independence, life skills and engagement in education and routines
• Contribute to meaningful activities, trips and experiences for young people
• Work collaboratively as part of a high‑performing residential team
• Maintain accurate records, daily logs and incident reports
• Contribute to handovers, team meetings and reflective practice
• Support the maintenance of a safe, clean and homely environment
• Administer medication in line with training and policy
• Work flexibly across different homes within the service where required

We are looking for compassionate, resilient and emotionally intelligent individuals who are committed to making a positive difference in the lives of young people.

You will have:

• Experience working with children and young people (preferred)
• A genuine passion for supporting vulnerable young people
• Strong communication and relationship building skills
• Emotional resilience and the ability to remain calm under pressure
• The ability to work within professional boundaries
• A trauma informed and child‑centred approach
• Level 3 Diploma in Residential Childcare (preferred) or willingness to complete
• Flexibility to work shifts including evenings, weekends and bank holidays

• Competitive salary package
• Extensive training and development opportunities
• Fully funded Level 3 and Level 5 qualifications
• Performance-related bonus scheme
• Private healthcare
• 24/7 GP access
• Gym membership contribution
• Extensive training and CPD opportunities
• Leadership mentoring and internal progression pathways
• Pension scheme
• Supportive team culture focused on development and wellbeing

Super Care operates a 24 hour, 365 day service. Flexibility is essential within this role.

Day Shifts

• 1 day on, 2 days off (rolling rota)
• 07:30am – 10:30pm (15 hour shifts)

Waking Night Shifts

• 2 nights on, 2 nights off (rolling rota)
• 10:00pm – 08:00am (10 hour shifts)

Shift patterns may vary depending on the needs of the home and the young people we support.

All roles are subject to Enhanced DBS checks, referencing and full safer recruitment procedures.