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Customer Service Lead: Elevate Guest Experience & Team

Job in Easthampton, Hampshire County, Massachusetts, 01027, USA
Listing for: River Valley Co-op
Full Time position
Listed on 2026-10-11
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep, Retail Associate/ Customer Service, Bilingual, Customer Success Management
Salary/Wage Range or Industry Benchmark: 36000 - 48000 USD Yearly USD 36000.00 48000.00 YEAR
Job Description & How to Apply Below

River Valley Co-op is seeking a Customer Service Shift Leader in Easthampton, MA. This role guides the customer service team on the sales floor, ensuring friendly service, accurate cash handling, and efficient order processing both in-store and online.

The ideal candidate will model professional behavior during peak times, help train staff, and support daily operations, including deposits, reconciliations, and customer issue resolution.

The following opportunity is for a Customer Service Lead:
Elevate Guest Experience & Team with River Valley Co-op.

We invite applications for the Customer Service Lead:
Elevate Guest Experience & Team position located in Easthampton, MA, United States.

The following position is for a Customer Service Lead:
Elevate Guest Experience & Team with River Valley Co-op.

Our organisation is growing, and we are hiring a Customer Service Lead:
Elevate Guest Experience & Team in Easthampton, MA, United States.

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