Radiology Clerical Officer

About The Organisation

Here at NHS Lanarkshire, we put the patient at the heart of everything we do. Each colleague within the organisation plays a key role in how we deliver our healthcare services.

We proudly serve a population of 655,000 across rural and urban communities in both North and South Lanarkshire. NHS Lanarkshire is comprised of Acute Services (which currently provide hospital based services over 3 main sites), Corporate & Property & Support Services, North and South Lanarkshire Health and Social Care Partnerships which provide integrated primary healthcare and social care services to local communities and surrounding areas.

The post holder will provide comprehensive clerical support to the Radiology Department ensuring a high quality service is maintained to patients and staff.

The working pattern for this role is - Monday to Friday

In this key role, you will:

The post holder will undertake the reception of Out Patients and Accident and Emergency patients requiring x-ray examinations, giving advice and instruction to patients and relatives when necessary. Dealing compassionately and calmly with distressed or aggressive patients ensuring a speedy resolution to any problems that may occur.

The post holder will ensure the accurate input and update of patient information into the Radiology Management Computer system.

The post holder will maintain both manual and computerised appointment systems, ensuring appropriate information and basic clinical advice is provided to patients with regard to their radiology examination.

The post holder will ensure that all radiology examination reports are distributed to their correct destination to allow appropriate care and follow up treatment of patients.

• The post holder should have good keyboard skills with the ability to enter information into the computer database with speed and accuracy.
• The post holder should be educated to Standard Grade level and have gained a qualification in English.
• Experience in dealing with the General Public is an essential requirement for this post.
• The post holder should possess good communication and organisational skills with the ability to prioritise the workload, use own initiative, work under pressure and as part of a team in order to accomplish all required tasks.

As a valued employee of NHS Lanarkshire, you can enjoy an extensive range of benefits including:

• Annual Leave - 35 days including public holidays
• Generous NHS pension scheme
• Annual incremental salary progression
• Paid sick leave increasing with length of service
• NHS discounts and more.

NHS Lanarkshire is dedicated to building a diverse workforce where everyone can thrive, develop, and succeed based on their skills, knowledge, and talent - regardless of race, disability, gender, sexual orientation, or care experience
* or any other dimension that can be used to differentiate people from one another.

* Care experienced applicants include those who have lived with foster parents, kinship carers, or in residential/secure children’s settings.

For informal discussion, please contact Andrew Gilchrist, Office Manager, Radiology on Andrew.

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If you have any questions about the recruitment process or require support with your application, contact Gemma Irwin, Recruitment Administrator on Gemma.

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