Care Coordinator

The main purpose of the Care Coordinator is the responsibility of matching our carers to our clients across our South West. You will be responsible for all tasks related to helping with new client starts including matching and scheduling carers to clients.

• Support forward planning of scheduling and ensure it is consistently achieved in order to provide continuity of care.
• Understand the arrangements for ensuring all clients are safeguarded against the risk of abuse and respond appropriately to any allegations of abuse or complaints regarding service delivery.
• Ensure that any communication with external sources such as next of kin, GP's, nurses, physiotherapists, and any other professionals involved is prioritised if it impacts on the care and wellbeing of the client, keeping the Registered Manager updated as appropriate.
• Document all Care Worker holidays, sickness, unplanned absences from placement, and all emergency calls electronically.
• Be part of the on‑call rota system during evenings and weekends as and when required.

• Minimum of 12 months right to work in the UK.
• Full UK driving licence and access to your own vehicle.
• Great level of attention to detail and organisational skills.
• Availability to work the required hours and on‑call as needed.
• Coverage of on‑call phone with additional pay.

• £26,000 – £28,000 per year.
• Refer a friend scheme – earn up to £1,000.
• Mileage reimbursement at 32p per mile.
• Outstanding career development.
• Fully funded training up to QCF level 5.
• Blue Light discount package.
• Company pension scheme.
• On‑demand pay.

We're a family‑run business that's been caring and supporting people since 1986. With over 4,500 team members, we're one of the UK's largest care providers and are continuing to grow. We have over 100 locations across England including care & nursing homes, home care branches, extra care schemes, supported living properties and live-in offices.