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Global IT Helpdesk Specialist
Job in
East Kilbride, South Lanarkshire, G74, Scotland, UK
Listed on 2026-02-07
Listing for:
Penguin Solutions
Full Time
position Listed on 2026-02-07
Job specializations:
-
IT/Tech
HelpDesk/Support, Technical Support
Job Description & How to Apply Below
A global IT support firm in East Kilbride is looking for an IT Customer Service Centre Team Agent to provide technical support. The role involves participating in a 24/5 rota and supporting customers to resolve incidents efficiently. Candidates should have strong communication skills, experience in Service Now, and ideally possess CompTIA A+ certification. Opportunities exist for process improvement and collaboration in a fast-paced IT environment, ensuring a positive customer experience overall.
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