Integrations Manager, Partners

An Introduction to Primer

We’re the world's first unified payment infrastructure, empowering businesses worldwide to unleash their payment potential. By choosing our platform, merchants can take control over their payment stack, create unique commerce experiences, accelerate their roadmap and increase payment success. We strive to make something complex, incredibly simple and intuitive. The world's top investors, including Accel, Balderton, Iconiq, and Tencent, have invested in Primer's vision to rebuild payments and commerce from the ground up.

Join us in shaping the future of payments and commerce.

A Primer payment is worth so much more than a regular payment! In the Partners team we build a foundation of seamless, scalable, and reliable payments - across any provider, method, or market.

We’re looking for an Integrations Manager to own and elevate the experience our partners and merchants have when integrating with Primer. This role sits at the intersection of Product, Partnerships, GTM and Engineering. You’ll act as a trusted technical partner and project owner, ensuring integrations are smooth, well-supported, and continuously improving — with a strong focus on quality rather than volume.

• Owning the end-to-end experience of partner integrations, from onboarding through to ongoing support.

• Scoping, triaging and coordinating technical and product-related requests from partners and internal teams.

• Working closely with the Partnerships team to support onboarding, enablement, and how Primer is presented and sold.

• Ensuring partners complete all required technical, operational, and compliance processes during onboarding.

• Acting as a technical point of contact for our partners and merchants, helping them navigate Primer’s platform and APIs.

• Creating and maintaining clear feedback loops between our Partners, Product, Engineering and other teams.

• Identifying opportunities to improve and scale integration processes, including automation and smarter tooling.

• Continuously improving the quality of the partner experience, informed by feedback and NPS insights.

• Experience in a partner-facing technical role (e.g. Integrations, Solutions Engineering, Technical PM, Product Ops).

• Strong communication skills, with the ability to explain technical concepts clearly to different audiences.

• Solid technical foundations, including experience working with APIs, SaaS platforms, and modern tech stacks.

• Confidence reading and understanding technical documentation and identifying gaps or friction points.

• A collaborative approach to working across Product, Engineering, Partnerships, and all other teams.

• A systems-thinking mindset, with an interest in automation, AI, and scalable ways of working.

• Experience in B2B SaaS environments (payments experience is a plus, but not essential).

• You enjoy working in an office-setting, we are remote-first and always will be!

• You are not comfortable with shifting context and navigating ambiguity

• You don’t enjoy testing your code, we have no testers or QA’s here at Primer

Unfortunately we are unable to offer sponsor ships or relocation packages at this time.

• 30 minute call with a Talent Partner

• 60 minute Team Interview

• Take home task, followed by a 1 hour presentation

• 60 minute Primer Values interview

We’ve been recognised as a top global employer, #1 in Fin Tech for ‘flexibility’!

We’re building a culture where people can come and do their best work and enjoy it. We want our people to be proud of the impact that they have at Primer, and of the work that they are doing. You will be working with a team of people who are mission-driven, smart, and reflective, and who are invested in building exceptional products and delivering success for our merchants (and we also know how to have fun along the way).

We work remotely. We believe that building a successful, profitable company goes beyond proximity. We invest in our relationships with each other through great remote working practices and thoughtfully designed face-to-face time together. Our…