Quality Manager

Reporting to: Technical Manager / Senior Leadership Team

Role Purpose

We are seeking a highly skilled Quality Manager to lead the QA and Hygiene teams at our East Kilbride food manufacturing site. This role is responsible for ensuring all products meet the highest standards of quality and food safety, while fostering a culture of accountability, continuous improvement, and team development.

The ideal candidate will have a proven record of implementing robust quality standards in previous roles, coaching and developing teams effectively, and challenging existing processes to drive operational excellence.

Key Responsibilities

Leadership & Team Development

• Lead, mentor, and develop QA and Hygiene teams to maintain consistent high-quality standards.
• Implement and drive training programs to ensure all staff are competent in quality and food safety procedures.
• Promote a culture of ownership, accountability, and continuous improvement across the site.

Quality Management & Compliance

• Maintain, enhance, and embed the site’s Quality Management System (QMS) in line with legislative and industry standards.
• Oversee all quality and food safety checks, ensuring timely corrective actions and preventative measures.
• Ensure operational procedures and protocols consistently comply with regulatory requirements.

Performance Monitoring & Improvement

• Define, monitor, and analyze KPIs to assess quality performance and identify improvement opportunities.
• Lead investigations into quality issues, implementing sustainable solutions.
• Introduce best-practice standards from previous roles to elevate operational performance and consistency.

Audits & Assurance

• Prepare for and lead internal and external audits, including third-party and customer audits.
• Confidently challenge practices where quality may be compromised, safeguarding product standards.

Person Specification – Ideal Candidate

Essential Experience & Skills

• Extensive experience in Quality Management within food manufacturing, ideally in high-volume production or supply to major retailers.
• Proven track record of implementing quality standards and continuous improvement initiatives successfully.
• Strong knowledge of HACCP, BRC, ISO, or equivalent food safety and quality frameworks.
• Skilled in coaching, mentoring, and developing multi-disciplinary teams.
• Confident in challenging processes and driving operational excellence.
• Experience in audit management, corrective actions, and KPI monitoring.

Personal Attributes

• Highly organized with strong attention to detail.
• Excellent communication, influencing, and leadership skills.
• Results-driven, proactive, and able to lead change in a dynamic environment.
• Resilient and confident in decision-making under pressure.