Service and Parts Administrator

Service & Parts Administrator

Location:

Andover |

Employment Type:

Full‑Time (37.5 hours per week, flexible options available) | Salary:
Competitive, based on experience.

Are you highly organised, detail‑oriented, and passionate about delivering outstanding customer support? We’re looking for a Service & Parts Administrator to join our client’s dynamic team and play a key role in ensuring smooth operations within the Service, Maintenance, Repair & Parts department.

• Coordinate and schedule service visits, maintenance, and breakdown call‑outs.
• Act as the main point of contact for customers, engineers, and suppliers.
• Process service reports, quotations, and invoices accurately.
• Manage parts orders, stock control, and updates to our e-commerce portal.
• Provide clear communication and updates to customers, ensuring excellent service at every step.

• Strong organisational and time‑management skills.
• Excellent communication skills – both written and verbal.
• High attention to detail and accuracy.
• Proficiency in Microsoft Office (Word, Excel, Outlook).
• Previous administrative experience (essential).
• Customer‑focused with a professional and approachable manner.

• Competitive salary and company pension scheme.
• 24 days annual leave plus bank holidays (including 3 days for Christmas).
• Friendly, team‑oriented environment.
• Free on‑site parking and regular team‑building events.
• Opportunities for development and career progression.

Adecco is a disability‑confident employer and is committed to building a supportive environment for you to explore the next steps in your career. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.

Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.

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