Client Service Administrator

Client Service Administrator – Maternity Cover (Feb 2026 – Jan 2027)

Location:

Near Eastleigh (SO50)

Contract:

Fixed Term / 30 Hours per week
Salary: £14.50 p/h

Start Date:

Early February 2026

Are you an experienced Administrator with exceptional organisational skills and a passion for delivering outstanding customer service? We’re looking for a proactive, detail-driven professional to join our clients team on a maternity cover contract until January 2027.

This is a varied and rewarding role where you’ll be the key link between customers, sales, procurement, and service teams—ensuring everything runs smoothly from order to delivery.

What You’ll Do

Sales Order Management – Progress orders, liaise with customers, and coordinate programming requirements.
Service Ticket Coordination – Track service requests, manage quotations, and ensure timely equipment turnaround.
Customer Care & Relationship Building – Make regular care calls, share updates, and identify growth opportunities.
Customer Satisfaction Surveys – Conduct monthly surveys for ISO 9001 compliance.
Ofcom Licensing – Handle renewals, amendments, and new applications.
CRM Management – Keep customer data accurate and up-to-date.
General Admin – Answer calls and support the wider team.
What We’re Looking For

Proven administration experience in a busy office environment.
Proficient in Microsoft Office (Excel essential) and CRM systems.

Experience with Sage Accounting is a big plus!
Strong organisational and multitasking skills.
Excellent communication and customer service abilities.
Why You’ll Love this role

Supportive, friendly team environment
Opportunity to work on varied tasks and projects
Make a real impact on customer satisfaction and business success
Competitive salary and benefits package
If you are interested in applying for this role, click the link or contact Emma at Meridian (Eastleigh)
Meridian Business Support is a recruitment specialist acting on behalf of our client as an employment business for this vacancy