Strategic Account Manager - Freight Forwarding

A leading logistics provider is looking for a relationship‑focused freight forwarding professional who thrives on nurturing partnerships rather than chasing new targets. This is a unique opportunity to take ownership of an existing portfolio, ensuring excellent service and sustainable growth without the stress of "hunting" for business. Join a respected global logistics business in Southampton where the team is friendly, supportive, and committed to delivering the best for every client.

In this role, you will be the bridge between our operations and our customers. Working closely with the Commercial Director, you will take charge of newly won clients and become their trusted day‑to‑day contact. Your impact will be measured by client retention and satisfaction. You will combine commercial awareness with a personal touch, solving problems, managing rates, and identifying opportunities to add value to established relationships.

• Relationship Management:
  Build and maintain strong connections with customers at all levels, acting as their primary advocate within the business.
• Commercial Ownership:
  Update rate sheets and tariffs, ensuring commercial decisions are smart and profitable.
• Performance Monitoring: …

Strategic Account Manager
• Southampton, Hampshire, UK