Business Analyst

Job Title
:
Business Analyst

Target Start Date
: ASAP

Contract Type
:
Permanent, Part Time, Full Time, Job Share option available

Salary Range
:
Circa £56,000 depending on experience

Location
:
Hybrid, any Ageas UK office

Closing Date for applications
:
Wednesday 7th October

Business Analyst
:
We’re looking for a Business Analyst to join us and play a key role in shaping meaningful change. This is a fantastic opportunity to work closely with project teams and Agile squads, using your analysis, problem-solving and design skills to turn business needs into practical solutions that improve the experience for our customers and colleagues. In this role, you’ll be at the heart of change delivery - exploring business challenges, translating ideas into clear requirements and ensuring teams have the insight they need from analysis and design through to development, testing and implementation.

You’ll support the continuous improvement of new and existing products, helping us deliver our strategy now and into the future. You’ll join a collaborative and forward-thinking environment where your ideas, curiosity and analytical skills can make a real difference. Working across change, product, technology and delivery, you’ll help turn complex information into clear actions and support teams to deliver positive, lasting outcomes.

If you’re energised by solving problems, building strong relationships and being part of purposeful change, we’d love to hear from you!

Please note we cannot offer sponsorship on this role.

• Gather, analyse and document detailed business requirements through research, interviews and workshops.
• Write clear technical stories and work closely with QA Engineers and Developers to refine them.
• Support Product Owners with backlog refinement, helping to shape priorities and ensure requirements are well understood.
• Collaborate with Product Owners to define features and user stories that align with customer needs and business outcomes.
• Support planning activity for the business analysis phases of initiatives.
• Analyse complex business problems using customer insight and internal data to inform recommendations.
• Complete detailed change impact assessments as part of end-to-end change delivery.
• Work with the wider change community to help ensure change is delivered smoothly and successfully across the business.

• Experience in a Business Analyst or similar role.
• The ability to build strong working relationships with internal stakeholders.
• A consistent, pragmatic approach to problem solving.
• Strong working knowledge of producing business documentation, including requirements, user stories, impact assessments and supporting analysis.
• Comfortable working in a fast-paced environment, with the ability to adapt to changing priorities.
• Self-motivated and proactive, with the drive to deliver outcomes and achieve results.
• This role sits within our Billing and Payments domain, therefore experience within billing, payments, collections or related financial operations would be highly advantageous.

At Ageas we offer a wide range of benefits to support you and your family inside and outside of work, which helped us achieve,
Top Employer status in the UK.

• Flexible Working
  - Smart Working @ Ageas gives employees flexibility around location (as long as it’s within the UK) and, for many of our roles, flexibility within the working day to manage other commitments, such as school drop offs etc. We also offer all our vacancies part-time/job-shares. We also offer a minimum of 35 days holiday (inc. bank holidays) and you can buy and sell days.
• Supporting your Health
  - Dental Insurance Health Cash Plan,…