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Customer Service Rep Customer Success Mgr./ CSM

Senior Complaint Investigator – Customer-Centric Resolutions

Job in Eastleigh, Hampshire County, EX39, England, UK
Listing for: Abri Group
Full Time position
Listed on 2026-02-28
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep, Customer Success Mgr./ CSM
Salary/Wage Range or Industry Benchmark: 60000 - 80000 GBP Yearly GBP 60000.00 80000.00 YEAR
Job Description & How to Apply Below
A customer-focused organization is seeking a Senior Complaint Officer to address Stage 2 complaints, ensuring fair outcomes and effective communication with customers and stakeholders. The ideal candidate will possess strong problem-solving skills and the ability to build relationships across departments. This role champions a customer-first approach, aiming to enhance the overall customer experience by addressing complaints and improving services. Interested candidates are encouraged to apply promptly to secure their chance at this opportunity.
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Position Requirements
10+ Years work experience
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