Democratic Services Officer Borough Council

Salary: Band 5 – £34,857 per annum
Contract: Permanent, Full time
Hours: 37 hours per week

Do you want to make a difference?

Here at Eastleigh Borough Council, we are committed to making a positive difference for all the residents, businesses and visitors to Eastleigh, and we are proud to be delivering on our promise to create sustainable and healthy communities and increase employment and wellbeing opportunities for all.

An exciting opportunity has arisen for a Democratic Services Officer to join the friendly Democratic Services Team. This role is essential to ensure that we fully support the democratic process and effective decision-making by assisting elected Councillors with all aspects of their roles. Our small team supports upwards of 90 committee meetings per year.

In this varied role, you will ensure democratic processes run professionally and effectively, supporting transparency of decision-making. This includes committee processes and the function of official meetings and bodies of the Council. In this role, your duties will include minute-taking, organising meetings and committee timetables, understanding and interpreting our Constitution (training will be provided) and providing advice and guidance to chairs of committees where appropriate.

You will ensure all democratic activity provided across the Council is coordinated and delivered in accordance with relevant legislation and our Constitution.

You will be required to prepare papers, ensuring last-minute revisions and changes to agendas and reports are dealt with calmly and processed quickly. Working closely with Councillors, you will support their induction and development, including working with the Democratic Services Manager to develop and embed the Member Development and Training Programme. This role will have an input into the continuous improvement of our processes.

There is a requirement to provide regular support to evening committees and work outside normal office hours.

You will have experience of working within Democratic Services with a good working knowledge of practices and methodologies, including committee processes and official meetings. You should have a working knowledge of relevant legislation. You will also be exceptionally well organised with a keen eye for detail. Having strong communication skills is key, and you will be a self-starter and motivated to do a great job.

You will remain calm under pressure and deal effectively with problems and last-minute changes as they arise. The successful candidate will ideally be comfortable and confident in providing advice and guidance to elected Members and Senior Officers.

Working to tight timetables, you will need to be adaptable to changing priorities and have a flexible and positive approach.

We will consider applicants who have experience and a good understanding of local government but may not have worked in a democratic services role before. You will possess the key skills of organisation, accuracy, the ability to juggle competing priorities and the key attributes of being able to keep calm whilst working to tight time frames and with multiple demands. Each meeting is like organising a mini event!

A full UK driving licence and access to reliable transport is required to attend evening meetings.

In return, you will be working with a great team in an organisation that is truly committed to a flexible, inclusive and enjoyable work environment. We are passionate about personal and professional development for all staff, offering exceptional conditions of employment as an accredited Living Wage Employer, plus the chance to make a lasting difference to the community of Eastleigh.

• 25–28 days annual leave (dependent on local government continuous service)
• Flexible working arrangements and ability to accrue up to 2 days additional leave per month (subject to operational requirements – pro rata for part-time staff)
• Defined Benefit Pension Scheme
• Places Leisure, Eastleigh – 30% off Full Membership
• Confidential Employee Advice and Support Programme
• Excellent working environment

If you have the skills, experience and motivation we are looking for, we would love to hear from you.

If you would like to arrange an informal discussion about this role, please contact Laura Johnston, Democratic Services Manager, on or lau

To view the full job description and apply, please visit our vacancy page via the ‘Apply for Job’ button below.

Closing date: 23 January 2026

Interview date: 4 and 5 February 2026

Please be aware that the Council does not hold a visa sponsorship licence.