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Night Porter

Job in Chandler's Ford, Eastleigh, Hampshire County, EX39, England, UK
Listing for: Village Hotels
Full Time position
Listed on 2026-01-03
Job specializations:
  • Hospitality / Hotel / Catering
    Food & Beverage
  • Restaurant/Food Service
    Food & Beverage
Salary/Wage Range or Industry Benchmark: 24766 GBP Yearly GBP 24766.00 YEAR
Job Description & How to Apply Below
Location: Chandler's Ford

Overview

Our hotels never sleep and our first‑class customer service never stops. With a busy hotel, a lively Pub and Grill and a buzzing health club we are on the go 24/7. As our Night Porter you will play a crucial role in ensuring that our customers receive exceptional service throughout the night.

Responsibilities
  • Work with the Night team to support all departments.
  • Think on your feet and proactively solve problems.
  • Be involved in every step of the customer journey from check‑in, preparing room service orders and serving on the bar.
Qualifications
  • Ability to resolve guest issues efficiently and positively.
  • Work on your own initiative.
  • Know what a good job looks like.
  • Forge and maintain strong relationships with all departments.
Benefits
  • £24,766 per year – estimated.
  • Complimentary Health and Wellness Membership at Village Hotels Club for you and a family member worth £1,500 a year.
  • Discount on all overnight stays at Village Hotels – experience hospitality from £35 with a friend and grab an excellent breakfast.
  • Friends and Family discounted stays from £49 including breakfast.
  • 50 % discount on Food and Drink purchased on or off shift at any Village Hotel Pub & Grill.
  • 30 % discount on and off shift in our Village Hotel Starbucks stores.
  • Excellent training and development – Rising Stars and Talent Academy programmes.
  • Access to our Employee Assistance Programme, mental health first aiders, up to 2 mental health days annually.
  • Flexible working hours, birthday off guaranteed.
  • Electric car salary sacrifice scheme, pension scheme, life insurance.
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