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Technical Customer Success: Adoption & Health Insights

Job in Chandler's Ford, Eastleigh, Hampshire County, EX39, England, UK
Listing for: Cisco Systems Inc
Full Time position
Listed on 2026-08-12
Job specializations:
  • IT/Tech
  • Customer Service/HelpDesk
Salary/Wage Range or Industry Benchmark: 60000 - 90000 GBP Yearly GBP 60000.00 90000.00 YEAR
Job Description & How to Apply Below
Location: Chandler's Ford

Cisco Systems Inc in Chandler's Ford, United Kingdom, is seeking a Customer Experience specialist to advise customers on the health of Splunk Enterprise and Splunk Cloud. You will deliver onboarding guidance, enablement planning, and workshops to build capability and optimize platform usage.

You will monitor environment health, manage escalations with internal teams, and contribute to stronger customer relationships by translating needs into actionable insights for account teams.

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