HR Systems and Data Manager

We believe anyone can improve their home to make life better. From our Southampton Store Support office (SSO) we equip our stores, our people, and our whole business with everything it takes to help our millions of customers create a home they'll love. Join us as a HR Systems and Data Manager and you'll be a big part of this. What's the job?

Role

Purpose:

Lead the People systems, data, MI, insight, automation and AI agenda through partnership with People, B&Q Technology, Kingfisher Group Technology, B&Q BI, Group BI, B&Q Data Protection and Group Data Governance. Shape clear requirements and translate them into effective, controlled and sustainable systems and data solutions, with appropriate support arrangements. Enhance the People data, MI and insight offering so teams have reliable information and practical insight to support decisions, improve service performance and identify future improvement opportunities.

• Lead, develop and coach the People Systems & Data team, building capability and resilience across systems, data, MI, and insight.
• Develop and maintain the People Systems & Data plan and consolidated People systems, data, MI, automation and AI demand view, aligned to wider People and business priorities.
• Work across the People function and act as the key People Operations partner into B&Q and Kingfisher Technology, shaping demand, priorities and requirements so systems, interfaces, data flows and MI are joined up, scalable, controlled and future-fit, with clear ownership and downstream impacts understood.
• Translate business, legislative and operational needs into clear systems, data, MI and insight requirements, priorities and controls.
• Own system and data acceptance for People solutions, ensuring requirements, controls, testing, readiness and support arrangements are clear before changes move into live use.
• Ensure People systems and data services remain effective and controlled in live operation, with clear ownership, support arrangements, controls and escalation routes.
• Lead the People data governance and stewardship model, including organisation and master data, establishing clear ownership, definitions, quality standards and controls and ensuring downstream impacts are understood.
• Work with People Services and Payroll to improve data quality at source and address recurring systems and data issues.
• Partner with B&Q BI, Group BI, B&Q Data Protection and Group Data Governance to shape People data, MI, reporting and insight priorities, while those teams retain ownership of reporting, analytics, data products, protection standards and governance frameworks.
• Build data and insight capability across People, improving data literacy, understanding of key measures and confidence in using MI and insight to inform decisions, manage performance and identify improvement opportunities.
• Partner with the People Operations Delivery & Improvement Partner and wider People teams to identify where systems, data, workflow, automation and AI can enable improvement. Provide systems, data and technology expertise throughout problem definition, process redesign and delivery.
• Maintain visibility of material systems, data and control risks and escalating significant issues to the People Operations Lead. To be successful, you will bring strong leadership, partnering and problem-solving experience, with the ability to work across People, Technology, Data and Governance teams to turn operational needs into practical, controlled and sustainable outcomes.

• Proven ability to lead, develop and motivate specialist teams.
• Strong partnership and influencing skills across People, Technology, Data, Insight, Governance and supplier teams.
• Able to…