Export Coordinator

Location:

Southampton, Hampshire
Job Type: Full-Time, Permanent

Are you an experienced Air Freight professional looking to take the next step in your career?

We are partnering with a successful and growing logistics provider seeking an Air Export Operations Coordinator to join their Southampton-based team. This is an excellent opportunity to become part of a fast-paced international operation where you'll play a key role in ensuring air export shipments are delivered efficiently, compliantly and to the highest service standards.

• Manage air export shipments from booking through to departure.
• Coordinate airline bookings and secure the most suitable routing and rates.
• Prepare and process all export documentation, including HAWBs, MAWBs, customs declarations, commercial invoices, packing lists and Dangerous Goods paperwork where required.
• Ensure full compliance with customs regulations, airline requirements, aviation security procedures and international trade standards.
• Monitor shipment progress and proactively resolve any operational issues.
• Arrange collections and deliveries with approved transport partners.
• Provide timely updates to customers and overseas agents throughout the shipment lifecycle.
• Ensure cargo is correctly manifested and customs-cleared ahead of departure.
• Handle specialist cargo requirements, including temperature-controlled, dangerous goods, high-value and time-critical shipments.
• Build strong and lasting relationships with customers by delivering exceptional service levels.
• Support quotation requests and respond effectively to customer enquiries.
• Work closely with key clients to achieve agreed service expectations and KPIs.

• Previous experience within Air Export Operations, Freight Forwarding or Air Freight logistics.
• A strong understanding of international air freight procedures and export documentation.
• Knowledge of export customs processes and compliance requirements.
• Excellent organisational skills and the ability to manage multiple shipments simultaneously.
• High attention to detail and a proactive, solutions-focused approach.
• The ability to work effectively under pressure and meet deadlines.
• Strong communication and customer service skills.
• Good proficiency with Microsoft Office applications, particularly Outlook and Excel.

• Experience using freight forwarding or transport management systems.
• Knowledge of CDS export entries.
• Dangerous Goods awareness or certification.
• Understanding of aviation security regulations.
• Knowledge of Incoterms and international trade compliance.

• Competitive salary based on experience.
• The opportunity to join a well-established and expanding logistics business.
• A varied and engaging role within a fast-moving international environment.
• Ongoing training and career development opportunities.
• Supportive team culture with genuine prospects for progression.