Manager, Management

Performance Manager | Eastleigh | up to £70,000 | Permanent

The Opportunity

Are you an experienced Engineer ready to step into a leadership role where you can drive technical excellence, manage key client relationships, and ensure the optimal performance of a modern passenger rail fleet?

We are partnering with a leading global rolling stock manufacturer, renowned for delivering high-quality, reliable rail vehicles. They require a proactive and commercially astute Performance Manager to lead their operations at the Eastleigh depot. This is a critical management position where you will be the definitive technical and reliability authority, responsible for controlling all safety, reliability, and performance issues, as well as managing a direct report and engaging directly with the client.

Responsibilities:

Lead and manage the on-depot technical team (including a Performance Engineer) responsible for vehicle performance and reliability.
Act as the primary technical contact for the client, leading daily, weekly, and monthly performance review meetings and managing stakeholder expectations.
Oversee the generation of all necessary data, detailed trend analysis, and reports for defect and reliability management.
Provide support for the management of Safety Related Defects (SRDs) and the Engineering Change process.
Develop relationships and processes with key suppliers to expedite warranty issues and ensure corrective actions are applied swiftly.
Oversee the generation of detailed technical investigative reports on significant safety and technical faults.
The Candidate:

The successful candidate will be a decisive leader with a strong background in engineering reliability and performance, capable of bridging the gap between technical details and commercial outcomes.

HNC/D or above in an Engineering-related discipline.
Proven experience in a Systems Reliability and Performance role within an engineering or rail environment.
Strong Client Liaison, Stakeholder Management, and Relationship Management skills are essential.
Proven experience in people management, planning, organising, and staff development.
Commercially aware, with the ability to manage warranty processes and contribute to budgetary oversight.
Excellent leadership, communication, and problem-solving skills, able to act decisively and manage change effectively.
About Ford & Stanley Group

Ford & Stanley Talent Services Group are in the business of people and performance. Our mission is to create one million better workdays through facilitating great recruitment, leadership and occupational mental fitness. We support our clients in their most challenging business areas – recruiting, developing and retaining the best talent from shop floor to boardroom.

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Ford & Stanley Genius Performance – Performance is always accelerated when good people are coached, inspired, trained and focused in the right way.

Ford & Stanley Talent Services Group Ltd is a Disability Confident employer that is committed to a policy of equal opportunities for all opportunity seekers. We shall adhere to such a policy at all times and will review on an on-going basis all aspects of recruitment to avoid unlawful or undesirable discrimination. We will treat everyone equally irrespective sex, sexual orientation, gender reassignment, marital or civil partnership status, age, disability, colour, race, nationality, ethnic or national origin, religion or belief or political beliefs and we place an obligation upon all staff to respect and act in accordance with the policy