Quality Improver

• ECO Leader

Job title: Quality Improver, Part Time

Department: Quality

Location: Mountpark, Eastleigh

GLS: T01

Working hours: Role is part time, 3 days a week, 22.5 hours, working days can be discussed.

Cooper Vision is one of the world’s leading manufacturers of soft contact lenses with a presence in over 100 countries. Being part of Cooper Vision means helping improve the way people see each day. It’s more than making contact lenses, it’s about giving lens wearers freedom and confidence to move about their daily lives. We’re all about bright futures – for our people and those who wear our contact lenses.

Lead quality investigations across the Packaging and Distribution Group, ensuring compliance with company procedures, timely completion, accurate root cause analysis, and effective corrective and preventive actions. Working with cross-functional teams, drive continuous improvement initiatives, lead quality improvement projects, and support compliance with regulatory and Quality System requirements across all business units.

• Representing QA in NCR, Quality Feedback, Customer Complaint and SNC investigations
• Performing root cause analysis and training this concept to others outside of the QA group
• Monitoring the time taken to complete investigations with the aim of minimising customer impact
• Completing investigation reports individually and with teams, leading meetings where appropriate
• Evaluating effectiveness of corrective and preventative actions

• Leading and participating in project groups to improve the quality of products / processes
• Developing supporting documentation for improvement projects including training material
• Providing training to meet project requirements

• Risk Assessment Lead
• Risk Assessment Team member and Subject Matter Expert for Quality

• ECO Leader
• ECO Change Analyst
• Support Engineering team and wider business with changes

• Identifying Corrections, Corrective Actions and Preventive Actions within CAPA teams
• Working with CAPA leaders to ensure quality issues are investigated in a timely manner, and appropriate corrective and preventative actions are implemented

• Review metrics where applicable to monitor performance of Quality processes, such as NCR, Customer Complaints, QFBs and SNCs

• Providing GMP training
• Representing QA in GMP improvement projects

• Technical Report writing
• Engineering Study approval
• Creating procedures and work instructions

A full job description is available upon request.

• Highly motivated and responsible.
• Good written and verbal communication skills.
• Good organisational skills.
• Ability to work effectively either alone or as part of a team.
• Ability to prioritise workload as appropriate.
• Knowledge of quality improvement tools and processes.
• Knowledge of ISO
  14971, Application of Risk Management to Medical Devices
• Computer literate, with knowledge of GPS, Baan, Red Prairie, Agile and Microsoft packages.
• Flexibility to work across the UK sites.
• Full, current driving license.
• Minimum of 1 years’ experience in a regulated industry
• Knowledge of Contact Lens and Packaging & Distribution processes
• Experience in Quality or Engineering an advantage
• Knowledge of ISO
  13485 beneficial
• Knowledge of and experience of using ISO
  14971, Application of Risk Management to Medical Devices

You will receive competitive compensation and a fantastic benefits package including 25 days holiday, pension scheme, healthcare cover, life assurance, access to our Wellness Platform to support you in mental health and wellbeing, a…