Commercial Parts Pro Store

Job Overview

Professional level sales position capable of supporting advanced functions on the commercial side of the business. Position is responsible for profitable growth via customer retention and growth. Partners with GM to manage Team Members. Requires expert knowledge of automotive system and parts, ability to source from special order, FDO, second source, etc., and to direct drivers to ensure timely and accurate delivery.

Full time.

Position is eligible for sales commission based on individual or store performance.

• Maintain commercial customer relationships
• Provide GAS2 selling experience to commercial customers
• Achieve personal/store sales goals and service objectives
• Provide day-to-day supervisory support for Team Members
• Collaborate with GM on coaching and development needs for Team Members
• Dispatch drivers ensuring delivery standards are achieved
• Maintain commercial stocking programs
• Build and maintain a network of second source suppliers

• Maintain core bank and commercial returns
• Maintain commercial credit accounts
• Partner with GM to ensure proper driver coverage

• Friendly communication
• Ability to locate and stock parts
• Safety knowledge and skills
• Operating inventory systems and store equipment
• Parts and automotive system knowledge skills
• Operating POS and Parts lookup systems
• ASE P2 certified or ASE ready equivalent
• Advanced solution, project and product quality recommendation ability
• Advanced selling skills for commercial customers
• Ability to source from numerous places including special order, FDO, second source, etc.
• Ability to multi-task and remain organized

Effective communication, listening and problem solving skills.

• Working knowledge of automotive systems, diagnostic ability (internal engine, suspension, brakes, electronic, exhaust, etc.)
• Speak and write English (Spanish a plus); communicate effectively and build strong relationships
• Read and interpret documents such as safety rules, operating and maintenance instructions, parts catalogs, procedure manuals; write simple correspondence
• Understand and execute instructions furnished in written, oral, or diagram form
• Successfully complete the Parts Knowledge Assessment
• Use basic math accurately: add, subtract, multiply, divide.
• Use Microsoft Word, Excel.
• Strong organizational skills
• Understand Commercial profitability concepts, competition, market opportunities, customer prioritization; may work with the Commercial Account Manager to determine pricing discounts for specific Commercial customers
• Ability to work an assortment of days, evenings, and weekends as needed

A minimum of 3 years of prior automotive parts experience preferred.

Proven sales ability with past experience in fulfillment of customer transactions.

Formal or informal experience leading teams, supervising daily tasks, and working together to achieve goals.

High school diploma or GED.

ASE Certification preferred, but not required.

The employee will predominantly walk or stand. Must be able to talk, hear, use hands and fingers to handle or feel, reach, climb, balance, stoop, kneel, crouch, crawl. Frequently lift/move up to 50 lbs and occasionally up to 100 lbs. Vision: close, distance, color, depth perception, ability to adjust focus.

Employee usually works inside; occasionally outside exposed to weather while installing batteries, wiper blades. Occasionally exposed to moving mechanical parts, high, precarious places; toxic or caustic chemicals; risk of electrical shock; explosives; vibration. Noise level usually moderate.

We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran and basis of disability or any other federal, state or local protected class.