Receptionist, Administrative​/Clerical

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Location:

Easton, MD.

At H&R Block, we believe in the power of people helping people. Our purpose is to provide help and inspire confidence in our clients, associates, and communities. We foster a high‑performing, connected culture where everyone feels like they belong.

Helping others is what we do best here. As a seasonal Client Service Professional/Receptionist you will focus on wow‑ing clients now and in the future.

• High school diploma or equivalent
• Ability to work a flexible schedule and/or in multiple locations
• Experience in sales/marketing (preferred)

• Answer phones and greet clients in a personalized, friendly, and inviting manner
• Match clients with the best‑suited tax professional for their needs
• Schedule clients according to their preferences
• Ensure all client needs have been met during service via in‑person, phone, or virtual interactions
• Maintain office cleanliness and organization of resources with team members
• Perform other duties as assigned

• Experience working in a fast‑paced environment
• Previous customer‑service experience
• Ability to multi‑task
• Strong organizational and time‑management skills
• Computer proficiency with Microsoft Office

• Employee Assistance Program with Health Advocate
• Well‑being program, Better You
• Neurodiversity and caregiver support
• Various discounts on everyday items and services
• Medical coverage, 401(k) Retirement Savings Plan, Employee Stock Purchase Plan (eligibility applies)

Local minimum wage laws apply. Pay for this position ranges from $11.00 to $27.00 per hour. Individual pay decisions depend on experience, education, skill, performance, and geographic location.

Additional benefits include medical and prescription drug coverage, participation in the H&R Block Retirement Savings Plan (401(k)), Employee Assistance Program, virtual fitness center programs, associate discount program, Business Travel Accident Insurance, and Associate Tax Prep benefit.

H&R Block is an equal opportunity employer. We welcome and celebrate diversity in the workplace regardless of gender, race or color, ethnicity or national origin, age, disability, religion, sexual orientation, gender identity or expression, or veteran status.

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