Automotive Automotive Service Advisor​/Assistant Service Manager - Easton Kia

Income Ranges from $50,000 to $85,000+ - Position is Salary Plus Commission/Bonus base.

Address: 7741 Ocean Gateway Easton, MD 21601 / Contact 302-648-JOBS (5627) with any questions.

High Earning Potential | Brand-New Facility | Career Growth

• NOW HIRING - Experienced Service Advisors!
• Hertrich Kia of Easton - NEW State-of-the-Art Dealership

The Hertrich Family of Dealerships is hiring an experienced Automotive Service Advisor / Assistant Service Manager to join our growing team at Hertrich Kia of Easton.

• Brand-New 14,000 sq. ft. facility
• 10-bay service shop
• Large showroom & increased inventory
• More customers = more service work & earning potential

If you're customer-focused, organized, and driven to succeed, this is your opportunity to grow with a busy, modern service department.

• Competitive Pay Plan + Bonus Opportunities
• High-volume shop = steady workflow
• Medical, Dental, Vision & Life Insurance
• Short & Long-Term Disability Plans
• 401(k) with Employer Match
• Paid Vacation, Holidays & Sick Time
• Employee Vehicle Purchase Discounts
• Career advancement opportunities

Hertrich is a third-generation, family-owned dealership group with:

• 24 Dealerships
• 14 Collision Centers
• 18 Automotive Brands

We proudly support 90+ local charities and foster a culture of growth, integrity, and excellence.

• Greet customers and provide a top-tier service experience
• Schedule service appointments and manage incoming calls
• Advise customers on repair needs, costs, and timelines
• Coordinate with technicians and monitor repair progress
• Upsell recommended services to maximize customer value
• Ensure accurate repair orders and documentation
• Support daily service operations and assist management as needed
• Maintain strong customer relationships and follow-up

• 2-3+ years Service Advisor / Writer experience (or 1+ year Assistant Service Manager experience)
• Strong customer service and sales skills
• Experience with upselling services is a plus
• Organized and able to multitask in a fast-paced environment
• Computer proficiency with service systems
• Valid Driver's License with clean driving record
• Flexible schedule (including Saturdays)
• High School Diploma or GED required

If you're ready for more opportunity, more customers, and more income potential, we want to talk to you.

Equal Opportunity Employer Hertrich Family of Dealerships is committed to a diverse, inclusive, and drug-free workplace.