Medical Assistant-River Family Physicians

Medical Assistant - River Family Physicians

Medical Assistants perform a variety of administrative and clinical tasks to help provide care to patients, support providers, and keep office operations running smoothly.

• Able to accurately register and schedule patients, print documents, and manage the provider’s daily schedule.
• Maintain sufficient inventories of medical and office supplies in the office and exam rooms.
• Process the ordering of clinical supplies in accordance with practice standards.
• Understand and comply with Quality Assurance/Quality Control standards; complete lab requests, referrals, health forms, and maintain required logs as mandated by state and federal regulations and AAHCE policies.
• Administer injections, EKGs, spirometry, perform phlebotomy, and render therapeutic treatments instructed by the physician.
• Determine patient eligibility using programs such as Medicaid EVS and consistently identify when a patient requires a referral or pre‑authorization.
• Answer and screen office calls, greet patients in a professional and timely manner, demonstrate proper telephone etiquette, and understand when it is acceptable to release protected health information.
• Accurately, completely, and timely enter data in compliance with electronic health record processes and procedures.
• Obtain vital signs, properly document them in the patient’s medical record, interview, triage, and prepare patients to facilitate smooth flow, and provide general assistance to providers and staff as needed.
• Demonstrate the I.C.A.R.E. behaviors to improve the patient’s experience.
• Perform other projects and duties as assigned.

• High School diploma or equivalent.
• One year of clerical/billing experience in a medical office setting.
• Experience operating multi‑line phone systems, fax machines, photocopiers, PCs, credit card machines, glucometers, EKG machines, and other medical equipment as required by the practice.

• CMA, RMA, or AAMA preferred.
• If serving as a bilingual/multilingual interpreter, certification in Medical Interpretation is required.
• Current American Heart Association Health Care Provider CPR certification is required.

There is a reasonable expectation that employees will be exposed to blood‑borne pathogens.

Physical Demands – Heavy. The physical demands and work environment described are representative of those an employee encounters while performing the essential functions of this position. Reasonable accommodations may be made for individuals with disabilities.

• Medical, Dental, and Vision Insurance.
• Retirement Plan with employer contribution.
• Paid Time Off.
• Employee Tuition Assistance.
• Employee Referral Bonus Program.
• Employer‑Paid Holidays, Disability, and Life/AD&D for full‑time employees.
• Wellness Programs and Employee Assistance Programs.

$18—$26 USD