Administrative & Sales Support Coordinator

Concorde Specialty Gases provided pay range

This range is provided by Concorde Specialty Gases. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

$22.00/hr - $24.00/hr

SUMMARY: The Administrative & Sales Support Coordinator plays a key role in supporting daily operations across administrative, sales, and service functions. This position manages general office activities, assists with scheduling and coordination, and serves as a central point of communication for internal teams and external visitors. The role also provides essential support to sales and service teams through documentation, data maintenance, and workflow coordination, while helping ensure a positive customer experience.

DUTIES AND RESPONSIBILITIES:

• Provide general administrative support to departmental managers.
• Assist with the planning and coordination of events, on‑site visitors and other special projects.
• Serve as the primary contact for visitor greetings, phone call screening, meeting coordination, and mail/package distribution.
• Scan, file, and archive documents, organizing them in accordance with Concorde’s filing system.
• Order and maintain office and production supplies; monitor inventory levels and ensure stock availability for both office and production needs.
• Coordinate calendars across departments, schedule meetings, prepare agendas, distribute materials, and record meeting minutes accurately.
• Handle travel arrangements, including booking transportation and lodging, and manage expense reporting in alignment with company policy.
• Manage facility‑related administrative tasks, including service requests and communication with external vendors as required.
• Support the sales, service and customer service departments.
• Assist with the preparation of sales‑related proposals, documents, presentations and other sales‑related documents.
• Process quotations and invoices as required.
• Manage customer data within CRM system, ensuring data accuracy.
• Prepare and manage service paperwork for traveling service team.
• Maintain shared the calendar of service work and sales team travel schedules.
• Communicate site requirements to management team to ensure all are met before service begins.

• Communicate customer’s needs and expectations clearly to management.
• Communicate effectively with customers and internal team members.

• Provide backup support for the customer service team, including quoting and processing orders as required.
• Attend relevant training sessions to stay updated on industry trends and regulations.
• Perform other duties as assigned by management.

• This job has no supervisory responsibilities.

• Associate’s Degree (AA) or equivalent from a two‑year college or technical school.
• 2+ years administrative experience required.
• Employees must have basic English proficiency when performing their work, or working as a team, in the warehouse and any other areas that contain gas, chemicals, and equipment. Employees must have basic English proficiency in reading comprehension to ensure full understanding of all safety policies, procedures, and certifications for performing work in the warehouse and other areas that contain gas, chemicals, and equipment.

• Analytical – Synthesizes complex or diverse information; collects and researches data; uses intuition and experience to complement data; designs workflows and procedures.
• Customer Service – Manages difficult or emotional customer situations; responds promptly to customer needs; solicits customer feedback to improve service; responds to requests for service and assistance; meets commitments.
• Dependability – Follows instructions, responds to management direction; takes responsibility for own actions; keeps commitments; commits to long hours of work when necessary to reach goals; completes tasks on time or notifies appropriate person with an alternate plan.
• Organizational Support – Follows policies and procedures; completes administrative tasks correctly and on time; supports organization’s goals and values; benefits organization through outside…