Product Specialist

Product Specialist – Audi Eatontown

Base pay range: $23.00/hr - $25.00/hr

Audi Eatontown, a Penske Automotive Group dealership, is looking for knowledgeable and friendly Product Specialists to join our team and deliver extraordinary customer experiences.

• Professionally and courteously help customers with their vehicle technology questions by email, by phone, and in person.
• Ensure owners get the most out of their vehicles.

• Genuine interest in providing an exceptional customer experience.
• Friendliness, enthusiasm, reliability, and a positive team‑player attitude.
• Excellent communication, interpersonal and organizational skills.
• Strong work ethic with the ability to work in a fast‑paced, results‑driven environment.

• Commitment:
  Ensure our customers have a world‑class car‑buying experience.
• Excellence:
  Provide an unparalleled level of expertise to help customers find the vehicle they're looking for.
• Authenticity:
  Connect with customers about their vehicle questions in a professional manner that reflects understanding, clarity and accuracy, and courtesy.
• Technical Expertise:
  Understand and use MS Office Suite and any other CRM and lead management tools to accurately manage inquiries and update customer files.

• Fortune 500 company, consistently recognized by Automotive News as among the best dealerships to work for.
• Proudly named to Glassdoor's Best Places to Work.
• Comprehensive benefits program, including health care options (medical, dental, and vision) and 401k savings and retirement plan with company match.
• Training, resources, and opportunities for career growth and advancement tailored to individual performance, experience and interests.
• Values‑driven culture built on integrity, professionalism, excellence, and teamwork.

• Seniority level:
  Entry level
• Employment type:
  
  Full‑time
• Job function:
  Sales and Business Development
• Industry: Retail Motor Vehicles

Penske Automotive Group is an equal opportunity employer and maintains a drug‑ and alcohol‑free workplace. Some positions may require applicants to possess a valid driver’s license and have a good driving record.

Our interview process typically includes a phone interview, several in‑person interviews, background check, reference check, driving record review, and a drug screen. Be a part of the best customer experience team in the automotive industry—apply with us today!