Program Onboarding Associate - Hybrid

Crum & Forster Company Overview

Crum & Forster (C&F) with a proud history dating to 1822, provides specialty and standard commercial lines insurance products through our admitted and surplus lines insurance companies. C&F enjoys a financial strength rating of "A" (Excellent) by AM Best and is proud of our superior customer service platform. Our claims and risk engineering services are recognized as among the best in the industry.

Our most valuable asset is our people: more than 2000 employees in locations throughout the United States. The company is increasingly winning recognition as a great place to work, earning several workplace and wellness awards, including the October 2023 Great Place to Work Award for our employee-first focus and our steadfast commitment to diversity, equity and Inclusion.

C&F is part of Fairfax Financial Holdings, a global, billion dollar organization. For more information about Crum & Forster, please visit our website:

Since 2000, Crum & Forster’s Accident & Health division (A&H) has offered a diverse portfolio of specialty insurance and reinsurance products nationwide. We place a strong focus on product development and creative distribution methods, along with excellent client service and support.

In addition to our robust domestic portfolio, which spans both special risk and medical solutions, A&H works on an international basis through various partnerships. Our global capabilities provide our partners with even broader flexibility in underwriting solutions.

The qualities and capabilities of Crum & Forster Accident & Health demonstrate our philosophy of building meaningful, long-term partnerships and our dedication to providing alternative strategies in an ever-changing insurance market.

The Operations department of the Crum & Forster Accident & Health division is looking for a multi-talented individual to join the team. This is an entry-level position that will interact internally with all areas (Underwriting, Claims, Compliance, IT, Business Development, Regulatory and Legal) and externally with the divisions’ business partners. This position will be focused on supporting partner evaluation, enhancing the onboarding/implementation process, and creating/supporting the companies’ automation initiatives within these processes.

This is a hybrid role for either Eatontown, NJ or Glastonbury, CT locations.

• Support current processes with respect to Due Diligence, Onboarding and Implementation (build on procedures through automation)
• Help identify improvements in a simple, clear and concise manner to reduce/eliminate redundancies and inefficiencies
• Assist with preparation, review and recording of due diligence documents submitted
• Track communications to partners regarding outstanding documents
• Assist with preparation of the partners onboarding and implementation packages
• Ensure adequate documentation is received from partners
• Build relationships and work closely with internal and external partners to gather data and articulate it into the manner needed
• Assist with the alignment of internal documents with agreements/contracts
• Attend management approved training as deemed appropriate
• Other duties and special projects as assigned

• Bachelor’s degree in Business, Computer/Data Science or Accounting from an accredited college/university
• 2+ years of related working experience preferred
• Strong Microsoft Office skills
• A creative and outward thinking perspective
• Strong technical/computer skills
• Strong verbal and written communication skills, analytic/problem-solving skills, and interpersonal skills
• Ability to effectively handle multiple tasks in a fast-paced environment
• Personal concern, interest, pride and accountability in all areas of responsibility
• Ability to work both independently and in a team environment, and a collaborative relationship builder
• Ability to read and interpret complex information with moderate supervision
• Strong organization and time management skills with attention to detail
• Ability to clearly present information both verbally and in writing
• Ability to identify process improvement through automation