Asset Recovery​/Collections

Who We Are

Around here we do things differently. Maybe it's the ocean breeze. Or the music. Or the fact that we've been a part of the landscape for over 85 years. Around here we put our members first. Always have, and always will. At First Atlantic, local is more than a saying. It's knowing that when our community thrives, we all thrive. Our continued mission is to support our members and deliver the best value in financial services.

It's where trust and tradition meet innovation and versatility, and the community is paramount.

We are seeking an Asset Recovery/Collections Specialist to assist First Atlantic Federal Credit Union to live out our Mission and Vision by working directly with the Controller and the Asset Recovery Supervisor to provide best value financial services to members by providing outstanding service to both external and internal members.

Oversees all collection activity ranging from negative accounts, pass‑due payments, auto repossession, and home foreclosures. Responsible for other aspects of the collections, resolving customer billing problems, reducing the amount of account receivables, monitoring accounts on a daily basis, processing payments and refunds, resolving billing issues, resolving customer credit issues, investigating historical data for debts and bills, and resolving billing issues.

• Customer Service skills
• Excellent Communication and Interpersonal skills
• Problem solving and critical thinking skills

• High school diploma
• Associate's/bachelor's degree is a plus
• 6 months to Two years' experience

Salary: $21.63 - $27.04 per hour