Order Entry Representative

Order Entry Representative About the role

Climb Channel Solutions is currently seeking a qualified candidate to fill a position with our Order Entry Team. In this role, the focus will be on order entry, data management and customer support. This person will interact directly with our internal sales teams to assist with all aspects of the customer service experience.

Climb Global Solutions, Inc., and Subsidiaries (the “Company”) is an information technology (“IT”) channel company providing both distribution and cloud technology solutions through its Climb Channel Solutions (“Climb”), Grey Matter and Climb Global Services operating segments. Climb is a specialty technology distributor focused on emerging data center and cloud-based products, delivering software and hardware to corporate resellers, value added resellers (VARs), consultants and systems integrators globally.

Grey Matter US is a value-added reseller of software, hardware and services for U.S. and Canadian corporations, government organizations and academic institutions. Grey Matter is a UK-based software reseller and cloud service provider devoted to helping Developers, ISVs and tech-led companies succeed and focus on what they do best. Climb Global Services is a technical services team of cloud adoption and migration specialists, supporting all aspects of cloud adoption from migration to training and enablement services.

• Order entry and data management
  • Utilize internal systems to process purchase orders
  • Build knowledge of product lines to meet vendor requirements and standards
  • Communicate with sales teams and other departments to ensure timely processing
  • Work with Product Management team for product/sku updates
• Perform general customer service tasks
  • Assist with partner account creation and maintenance
  • Occasional guest check in, assisting with office tasks
• Work with specific sales territories to build relationships and knowledge of reseller partners
• Secure handling of customer credit card information; maintain PCI compliance guidelines

• Excel in fast paced environment
• Ability to prioritize tasks and effectively manage time
• Strong attention to detail and organizational skills

Independent and team related working skills

35-40k Annual Salary

Climb Channel Solutions possess a 'make-it-happen' culture where hard work, creativity and success are visible throughout the company up to our CEO. We offer a competitive salary, benefits package and opportunities for continuous professional growth.