Systems and Infrastructure Engineer

Description

The Systems & Infrastructure Engineer designs, implements, migrates, and transforms customer technology environments across Microsoft, cloud, virtualization, servers, networking, security, and data protection. This is a Professional Services engineering role focused on project delivery and technical execution, from discovery and assessment through solution design, implementation, testing, documentation, and project completion.

The Systems & Infrastructure Engineer works directly with customers, project managers, architects, engineers, and technology vendors to translate business and technical requirements into secure, reliable, and scalable solutions. The role requires strong technical problem-solving skills, the ability to independently execute complex implementations, and the ability to communicate technical concepts, risks, dependencies, and recommendations clearly to both technical and non-technical stakeholders.

The engineer will lead and participate in infrastructure assessments, migrations, upgrades, integrations, and new technology deployments across single-site and multi-site environments. Upon completion, the engineer ensures solutions are fully documented, validated, and transitioned to the appropriate customer or operational team.

This position reports to the Managing Consultant or designated Service Delivery leadership.

• Design, implement, and migrate customer infrastructure across servers, Microsoft, cloud, virtualization, networking, security, and data protection.
• Conduct infrastructure discovery and assessments to identify dependencies, configuration requirements, technical risks, and opportunities for improvement.
• Design and implement Microsoft technologies including Windows Server, Active Directory, Group Policy, Microsoft 365, Exchange, Entra , and related identity services.
• Design and implement Microsoft Azure and hybrid environments, including compute, storage, networking, identity, backup, monitoring, and migration services.
• Implement VMware and Hyper-V environments, including hosts, virtual machines, storage, resource allocation, high availability, and workload migrations.
• Configure and troubleshoot networking technologies including TCP/IP, DNS, DHCP, VLANs, routing, switching, wireless, VPNs, and firewalls.
• Implement security controls across identity, endpoints, servers, networks, cloud, and applications, including MFA, least privilege, endpoint protection, and secure configuration.
• Design and implement backup, recovery, and disaster recovery solutions using platforms such as Veeam and Cohesity
• Troubleshoot complex technical issues encountered during implementations and migrations and perform root-cause analysis.
• Validate implementations against defined technical requirements and project outcomes.

• Participate in customer discovery, technical assessments, solution design, and project planning.
• Translate customer requirements into practical, secure, scalable, and supportable technical solutions.
• Execute installations, migrations, upgrades, integrations, and infrastructure transformations in accordance with project scope.
• Work with Project Managers to identify technical dependencies, risks, resource requirements, and implementation timelines.
• Coordinate technical activities with customers, architects, engineers, vendors, and third-party providers.
• Communicate technical findings, project status, risks, dependencies, and recommendations clearly and proactively.
• Execute implementation, testing, validation, and change activities during scheduled project windows.
• Provide knowledge transfer and complete technical documentation for customer and operational handoff.
• Contribute to engineering standards, reference architectures, reusable solutions, and delivery methodologies.

Other duties as assigned

• 3-5 years of experience in Professional Services, consulting, systems integration, or project-based engineering.
• Strong experience with Microsoft technologies, including Windows Server, Active Directory, Microsoft 365, and Entra .
• Hands-on experience with Azure and/or hybrid infrastructure.
• Experience with VMware and/or Hyper-V.
• Working knowledge of enterprise networking, including TCP/IP, DNS, DHCP, VLANs, routing, switching, wireless, VPNs, and firewalls.
• Experience with backup, recovery, and disaster recovery technologies.
• Strong…