Assistant Supervisor Security Officer

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Mayo Clinic is top-ranked in more specialties than any other care provider according to U.S. News & World Report. We invest in competitive compensation and comprehensive benefit plans to take care of you and your family. With continuing education and advancement opportunities, you can build a long, successful career with Mayo Clinic.

• Medical:
  Multiple plan options.
• Dental:
  Delta Dental or reimbursement account for flexible coverage.
• Vision:
  Affordable plan with national network.
• Pre‑Tax Savings: HSA and FSAs for eligible expenses.
• Retirement:
  Competitive retirement package to secure your future.

Mayo Clinic Global Security Asst. Supervisors assist in overseeing the activities and supervision of Security Officers on an assigned shift by providing input, recommending appropriate action, and disseminating information. They participate in the hiring and training of new Security Officers, provide input into staff appraisals, and assist with timekeeping duties on occasion. They perform routine security officer functions as needed alongside Asst.

Supervisor duties.

This role supports Mayo Clinic's mission, vision, and values within the department. The Asst. Supervisor may be the point of contact in an emergency situation until Security Leadership is on site.

They may utilize security vehicle on a regular or occasional basis, enforce Mayo policies, respond to complaints and service calls for wrongdoing, prepare incident reports/activity logs, and may work in the Security control centers.

Adaptable to unpredictable and stressful situations; manages altercations and emergency crises effectively and professionally; operates and communicates on a two‑way radio; exhibits good judgment, maturity, initiative, tact, and diplomacy when dealing with people in stressful situations.

Daily duties include walking, standing, stooping, bending, lifting, pulling, climbing, reaching, and pushing, and occasionally running; moving quickly up and down stairwells; assisting patients, volunteers, visitors, and staff with emergency evacuations; handling emergency evacuation devices; making effective decisions as an emergency first responder; working as a team with other emergency responders, including law enforcement and fire/rescue personnel.

They are able to work nights and weekends for security and protection assignments and when required by emergency or special situations. This position may be required to carry and deploy a taser.

• This vacancy is not eligible for sponsorship; we will not sponsor or transfer visas for this position.

Bachelor’s degree with one year of security, healthcare, law enforcement or military experience;
Associate’s degree with three years of security, healthcare, law enforcement or military experience; HS/GED with five years of experience. Bachelor’s degree preferred; experience in a healthcare setting preferred; experience in patrolling, incident report writing, defensive tactics, emergency response, lock/unlock procedures, door access, and CCTV camera operation; experience with Windows XP or newer as well as intermediate skills in Microsoft Office software applications;

technical aptitude to work with Security Technology preferred.

Previous security experience, ability to work independently and in a team environment, strong sense of customer service, interpersonal, written and verbal skills; strong problem solving skills. Ability to read and communicate effectively in a pleasant, courteous, professional and friendly manner. Maintains a professional appearance. Can restrain potentially violent individuals; demonstrates ability to remain calm and assume control of emergency situations.

Staff must participate in routine and ongoing training and development programs. Must have and maintain a valid driver’s license and acceptable driving record. Must obtain Advanced Level Certification from the International Association for Healthcare Security and Safety (IAHSS) within 12 months. Training certification in AVADE Workplace Violence Training, basic CPR and AED required within 1 year;…