Commercial Appliance Technician

Description

Position:
Food Service Equipment Technician (Commercial Appliances)

Department:
Service

Reports To:
Service Manager

FLSA Status:
Non-Exempt

Experience Level: Experienced, 3 years experience required

Position Summary

Come see what an employee family is all about as a Food Service Equipment Technician at Benedict Sales & Service! Food Service Equipment Technicians at Benedict's perform an exciting variety of work in the areas of maintaining, repairing, and installing commercial food service equipment for bars & restaurants, convenience store, grocery retailers and more!! Equipment you can expect to work with include ovens, fryers, grills, char-broilers, dishwashers, brewers, ranges, combi-ovens, ice machine equipment, mixers, and microwaves and everything in-between.

All commercial, which means no residential work!

This position does not have direct reports, primarily performs work independently with occasional team/group work environments and is under direct supervision.

Essential Functions/Responsibilities

• Troubleshoots, repairs, and makes modifications to commercial food service and cooking equipment.
• Performs installation, startup and calibration on new and used equipment.
• Reads and understands technical drawings (e.g., blueprints, electronic/mechanical schematics) to repair/maintain equipment.
• Troubleshoots complex problems with equipment where the repair is not immediately visible or obvious.
• Maintains inventory of replacement parts and orders replacements.
• Utilizes a computerized management system to accurately record work progress and history.
• Provides department support through collecting payment for necessary customers prior to service being performed and directing payments to appropriate personnel in a timely manner for processing.
• Sets and achieves individual goals and supports department goals by contributing to a team environment.
• Safely operates and maintains a company vehicle, tools, and equipment.
• Demonstrates effective communication, assertiveness, versatility, and follow-through in responding to customer needs.
• Sets and achieves individual goals and supports department goals by contributing to a team environment.
• Demonstrates professionalism, timeliness, accuracy, and projects a positive company image in all assigned duties.
• Complies with all company and industry safety standards.

Marginal Functions/Responsibilities

• Other duties as assigned by authorized personnel.

Requirements

Education/Experience/Training Requirements

• Minimum 3 years experience servicing/repairing commercial cooking equipment required.
• Demonstrated knowledge of AD/DC circuits and use of a multimeter required.
• High school diploma or equivalent required.
• Vocational/technical school training and manufacturer training a plus.

Licensing Requirements

• Valid class D driver’s license and commercial insurability required.

Skills/Abilities Requirements

• Excellent troubleshooting, problem-solving, mechanical, and analytical skills.
• Strong electrical aptitude with knowledge of and ability to be proficient with AC/DC circuits.
• Knowledge and understanding of commercial food service equipment.
• Ability to perform effectively in a high stress, fast paced environment.
• Ability to plan, organize, and prioritize work tasks.
• Ability to use a multimeter.
• Ability to use power and hand tools.
• Ability to use thermometers, pressure gauges, and other testing devices.
• Ability to run piping and PVC.
• Ability to read and interpret operation and repair manuals, schematics, and mechanical blueprints.
• Ability to follow instructions and meet deadlines.
• Basic computer skills and ability to learn computer programs.
• Ability to travel between job sites and work locations 75% of the time.
• Ability to work a non-standard schedule including occasional voluntary emergency on-call, nights, weekends, and holidays.

LANGUAGE SKILLS

• Ability to read, write and comprehend simple instructions, short correspondence, and memos.
• Ability to effectively present information in one-on-one and small group situations to customers and other employees of the organization.

MATHEMATICAL SKILLS

• Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.

REASONING ABILITY

• Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form.
• Ability to deal with problems involving several concrete variables in standardized situations.

Physical Demands

Stationary Position:
Must be able to maintain a stationary position for 2-4 hours while traveling between jobsites.

Move:
Continually required to walk inside and outside jobsites and other work locations.

Operate:
Frequently operates a commercial vehicle, power tools, and a mobile device. Occasionally operates a computer and other office productivity machinery. Repetitive finger motion, hand dexterity, outward and upward arm extension, and elbow bending is required.

Ascend/Descend:
Occasionally required to ascend/descend stairs, stepstools, and ladders to access all areas of…