Field Service Mechanic

Overview

Join to apply for the FIELD SERVICE MECHANIC role at Wolter
.

Are you ready to join a dynamic team and play a crucial role in shaping the future of material handling? We are actively seeking Field Service Technicians to join our Eau Claire location, servicing customers in the Superior area. Field Service Technicians travel to customer locations to repair powered industrial equipment, such as forklift trucks, aerial equipment, and floor cleaning equipment.

Technicians are provided with a company service van, service laptop, iPad, credit card, and cell phone. We have internal support staff, along with free technical training through our factory-certified in-house trainers, and in-the-field technical support.

We are currently offering a signing bonus for qualified Field Technicians!

Wolter, Inc. isn’t just any company; we’re among the fastest-growing privately owned businesses. We’re on a mission to move, store, and power the world more efficiently. You’ll be part of a team that is connected like family and committed to making an impact.

A complete benefit package including:

• Medical, Dental, and Vision Insurance
• 401(k) Plan with company match
• Life Insurance
• Short-Term and Long-Term Disability Insurance
• Critical Illness and Accident Insurance
• Pet Insurance
• Flexible Spending Account
• Employee Assistance Program
• Interest-free Tool Loans and Tool Insurance
• Uniforms for Technicians
• Subsidies for Safety Boots and Safety Glasses
• Paid Time Off, paid holidays, and more

• Complete all service jobs that are assigned to you.
• Communicate with the Road Lead Technician on any unusual service problems or for technical assistance.
• Attend service training classes to maintain knowledge on new products or refreshers.
• Complete and submit all paperwork daily for jobs worked on (timecards, maintenance reports with customer signatures).
• Communicate with dispatcher and/or service office about status of jobs and availability for new jobs.
• Identify jobs that should be sent to the shop for repair due to complexity or safety reasons and recommend they be sent in.
• Develop and maintain relationships with territory sales representatives to keep them informed of sales opportunities you might see.
• Always adhere to safety rules and policies at all times.

• Minimum of two (2) years of experience repairing forklift trucks and/or other equipment, including gas, diesel, and electric trucks.
• Must successfully complete any required training courses.
• Strong customer orientation.
• Good written and verbal communication skills.
• Time management: ability to organize and manage multiple priorities.
• Basic computer proficiency and laptop fundamentals.
• Own tools necessary to perform repairs, per our recommended tool list.
• Valid driver’s license and good driving record.
• Must be certified to operate material handling equipment (training provided).
• Commitment to company vision and mission.

Physical demands: Employee frequently lifts up to 50 pounds, occasionally up to 75 pounds, and rarely up to 100 pounds. Frequent standing, kneeling, walking, twisting, reaching, and operating machinery. Occasional sitting, stooping, crouching, climbing, and crawling. Constant use of hands and fingers. Specific vision abilities include close, distance, color, peripheral, depth perception, and the ability to adjust focus. Must have listening, speaking, and writing skills to communicate with customers and the service office.

We are an Affirmative Action/Equal Opportunity Employer and will give all qualified applicants consideration for employment without regard to race, color, religion, sex (including pregnancy and related medical conditions, gender identity, and sexual orientation), age, national origin, disability status, genetic information, veteran or military status, or any other characteristic protected by law. All job offers are contingent upon satisfactory drug screen and driving record.

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