Warehouse Associate

Warehouse Associate Overview

First Supply, a fifth-generation family‑owned company, has served the Upper Midwest for over 125 years. Guided by our Employee Value Proposition,
Where Tradition Meets Innovation
, we foster a workplace where people learn, grow, and contribute to a company that values its heritage while embracing progress. Our teams take pride in supporting customers and communities, creating meaningful work and rewarding careers every day.

As a Warehouse Associate, you will fulfill many duties that help our warehouse run smoothly. You will fill, package, and ship orders in a timely manner to delight our customers while also ensuring product is received and handled correctly throughout its lifecycle through appropriate scheduling, communication, and procedures. The warehouse team plays an important role in First Supply's success and has a passion for customer service.

We would love to have you join our team today and start building your career!

Shift time approximately 4:30 am – 12:30 pm.

• Using a radio‑frequency gun (RF) fills, packages and ships acknowledges orders in a timely and accurate manner
• Process incoming product in a timely and accurate manner, checking for damaged products
• Understand and be able to determine status of order at any given time
• Answer the telephone in a polite and timely manner; answer questions correctly, take accurate messages or refer the call to the appropriate person
• Follow tag and hold procedures for all incoming shipments and keep hold area clear and accessible
• Follow any special instructions pertaining to an order
• Point out any quality or inventory discrepancy issues to Warehouse Manager or Inventory Control Specialist
• Label outbound material with appropriate shipping label
• Ensure documents/system match actual quantities/items picked
• Keep warehouse area clean and organized
• Follow all safety procedures

• Good computer knowledge and skills and the ability to learn First Supply LLC's business system
• Good organizational skills related to managing paperwork and time
• Ability to work within a fast paced environment with multiple interruptions
• Experience with handheld RF units (preferred)
• Ability to lift and carry up to 50 pounds

First Supply, family‑owned and operated for over 125 years, offers its employees a great benefits package including medical, dental, vision, 401(k) with company match, PTO, company paid holidays, on‑demand pay, education assistance, adoption assistance, and more!

About First Supply

First Supply is a leading main‑channel wholesale distributor, providing industrial customers and building contractors with an extensive line of products and services. We offer a wide range of manufacturer product lines across the plumbing, heating, air conditioning, builder, waterworks, pump/well & septic, industrial, and municipal markets. Headquartered in Madison, Wisconsin, First Supply has more than 700 employees across 29 operating facilities serving Wisconsin, Minnesota, Iowa, Illinois, and Michigan.

First Supply also owns and operates 18 Kitchen & Bath Stores across five Midwestern states under the Gerhard's Kitchen, Bath & Lighting and KOHLER Signature Store by First Supply brands. Gerhard's is the largest, most versatile kitchen and bath store in the Upper Midwest, offering a wide variety of styles—from contemporary to traditional—along with unmatched service. The KOHLER Signature Stores are immersive kitchen and bath showrooms that provide a distinguished experience where designers and homeowners can get hands‑on with hundreds of exclusive KOHLER products.

With a 128‑year legacy and a people‑first culture, First Supply is committed to building a workplace where employees feel valued, supported, and inspired to grow their careers. That commitment has earned national recognition, including a spot on USA Today’s 2024 Top Workplaces in the USA, as well as honors as a Woman‑Led Top Workplace and an Industry Top Workplace for Distribution.

First Supply LLC is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.