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Global Customer Care Specialist: SAP​/EDI, Order Mastery

Job in Ebbw Vale, Blaenau Gwent, NP23, Wales, UK
Listing for: Convatec
Full Time position
Listed on 2026-11-06
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep, Bilingual, Customer Success Management, HelpDesk/Support
Salary/Wage Range or Industry Benchmark: 28000 - 42000 GBP Yearly GBP 28000.00 42000.00 YEAR
Job Description & How to Apply Below

Convatec is seeking a Senior Customer Care Specialist in the UK (Wales) to manage customer service tasks, ensuring timely order processing and SLA compliance. The role requires strong communication, SAP/ESKER experience, and the ability to operate across 3PLs and market functions. The position offers hybrid working with 1-2 days in the office.

German language proficiency is required. You will report to the Customer Care Team Lead within Global Customer Care and contribute to KPI-driven

The Global Customer Care Specialist: SAP/EDI, Order Mastery position in the Management & Operations, Sales field is open for applications.

We would love to welcome a new Global Customer Care Specialist: SAP/EDI, Order Mastery to our organisation in Wales, United Kingdom.

For the Global Customer Care Specialist: SAP/EDI, Order Mastery position at Convatec, we are reviewing applications now.

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