Store Manager, Retail & Store Manager

Location: Gwent

As a Store Manager at Vision Express, you're responsible for overseeing the day-to-day operations of the store. This includes managing your colleagues in store, ensuring excellent customer service, maintaining store standards, and meeting sales targets. You'll also handle administrative tasks such as scheduling, inventory management, and financial reporting.
You'll also manage the recruitment for your store with the support of your peers, including your Regional Manager and our Store Support Centre colleagues. You're responsible for creating a positive and productive work environment for your team, ensuring that all employees are trained and supported in their roles as we all play a key part in our mission of helping our customers to 'Step Out in Confidence' by providing tailored and effective eye care and eyewear solutions, to help customers maximise their visual potential and enhance their lifestyle.
Although the hours of this role are advertised, if this sounds like the role for you, we'd love to hear about your ideal working week. Whether this is hours to fit around the school run or you prefer a compressed week - we are open to discussing flexible options with you further. Benefits

• Monthly bonus potential up to £1,030

• Free eyewear annually with immediate eligibility
• Family and friends discount of up to 75% with free eye tests

• 33 days annual leave with the opportunity to buy or sell holiday

• Employee Assistance Program offering confidential support for your wellbeing

• Opportunities to get involved in the One Sight Essilor Luxottica Foundation
Skills and experience we value

• Previous experience of developing a store improvement plan.

• Managing resource to meet demand and maximise sales.

• Solving complex problems for colleagues and customers.

• Remaining delivery focussed throughout challenging times.

• Being customer obsessed and providing exceptional customer service.

• Showing emotional intelligence to support yourself, colleagues or customers in difficult moments.

• Working as part of a winning team and taking lessons from mistakes.

• Managing a team, selecting and developing colleagues and working with HR.

• Displaying a positive attitude that has influenced others to commit to a cause.
Why Vision Express?
Working at Vision Express, you will be part of something bigger. With over 550 stores across the UK and Ireland, you will have the opportunity to share knowledge, elevate your career and reach your potential.

Together, we believe that we're made stronger by our differences, so diversity and inclusion are key ingredients to our success, and we believe that striving for a culture of mutual trust enables us to reach our goals and achieve results.