Digital Adoption & Sales Specialist Radiation Oncology - MIM software

The Digital Adoption Sales Specialist plays a critical role in accelerating the adoption and commercial success of digital solutions in Radiation Oncology. This role is responsible for promoting, demonstrating, and managing trials of digital tools and platforms, while driving customer success, satisfaction, and long‑term engagement.

The Digital Adoption Sales Specialist plays a critical role in accelerating the adoption and commercial success of digital solutions in Radiation Oncology. This role is responsible for promoting, demonstrating, and managing trials of digital tools and platforms, while driving customer success, satisfaction, and long‑term engagement.

Working closely with Sales Account Managers and Product Specialist teams, the Digital Adoption Specialist ensures seamless integration of digital solutions into clinical workflows, expands share of wallet within existing accounts, and supports margin growth through value-based selling.

The role involves regular travel to customer sites and industry events, requiring a strong customer‑facing mindset and the ability to build lasting relationships with clinical and commercial stakeholders.

• Lead product demonstrations and manage digital solution trials to support adoption of Radiation Oncology software and platforms.
• Define and execute the trial strategy to maximize impact and conversion.
• Collaborate with sales and product teams to ensure trials are integrated into broader commercial strategies and lead to long‑term adoption.
• Develop and execute customer engagement programs such as symposiums, congresses, hands‑on sessions, and webinars.

• Drive customer success plans and act as the primary point of contact for Radiation Oncology solution users, ensuring high satisfaction, effective usage, and continuous value realization.
• Gather user feedback and usage data to inform product development and enhancements, acting as the voice of the customer within the organization.
• Track adoption metrics, usage patterns, and customer satisfaction KPIs to drive continuous improvement and demonstrate ROI to stakeholders.

• Collaborate closely with Sales Account Managers and Product Specialists to increase the attachment rate of digital solutions across all Radiation Oncology opportunities.
• Demonstrate the combined clinical and operational value of integrating digital platforms with imaging and oncology systems to drive synergy across hardware, software, and service sales.
• Identify upsell and cross‑sell opportunities within existing accounts, contributing to revenue growth, margin expansion, and increased share of wallet.
• Support the sales team with tailored messaging, value propositions, and tools that highlight the strategic benefits of digital adoption in Radiation Oncology workflows.
• Support strategic account planning by identifying digital growth opportunities and aligning with broader commercial objectives.

• Ensure customer satisfaction by identifying specific training needs and aligning them with the Clinical Education team.
• Act as a liaison between the customer and internal training resources to ensure that educational programs are tailored to the clinical and operational requirements of each site.
• Support the planning and coordination of training delivery, ensuring a smooth onboarding experience and optimal use of digital solutions.

• Responsible for achieving financial targets related to MIM Software and Radiation Oncology digital solution sales, both as standalone deals and as part of combined offerings.
• Work in partnership with Sales Account Managers and Product Sales teams to drive…