Director, AI Innovation & Strategy - Human Resources

Optum Insightis improving the flow of health data and information to create a more connected system. We remove friction and drive alignment between care providers and payers, and ultimately consumers. Our deepexpertisein the industry and innovative technology empower us to help organizations reduce costs while improving risk management,quality and revenue growth. Ready to help us deliver results that improve lives?

Join us to start Caring. Connecting. Growing together.

The AI Strategy & Innovation team at Optum leads market strategy, client growth, solution development, and commercialization for AI-enabled HR and workforce offerings. As Director, AI Innovation & Strategy - Human Resources, you will serve as a functional thought leader and senior client advisor, predicting emerging workforce needs and developing innovative solutions with broad business impact. You will build executive relationships with CHROs and senior enterprise leaders, shape strategic growth opportunities, support sales pursuits, and convert emerging artificial intelligence capabilities into differentiated HR offerings.

In this role, you will maintain active involvement in critical delivery activities to ensure AI-powered solutions enhance employee experience, workforce effectiveness, organizational performance, and HR operating efficiency, while leveraging cutting-edge machine learning and enterprise technology platforms.

You'll enjoy the flexibility to work remotely
* from anywhere within the U.S. as you take on some tough challenges. For all hires in the Minneapolis or Washington, D.C. area, you will be required to work in the office a minimum of four days per week.

• Market & Portfolio Strategy:
  Develop AI-enabled HR and workforce market strategies, priority use cases, solution roadmaps, and business plans aligned with client needs and organizational growth objectives
• Client Growth & Opportunity Development:
  Build and expand relationships with CHROs and senior enterprise leaders to identify and shape strategic opportunities across workforce planning, talent acquisition, onboarding, learning, performance, compensation, and employee experience
• Sales Leadership & Solution Commercialization:
  Lead proposals, executive presentations, demonstrations, workshops, and complex sales pursuits to convert AI innovations into scalable, repeatable offerings with clear value propositions and commercial structures
• Thought Leadership & Executive Advisory:
  Advise senior HR and business executives on AI strategy, investment priorities, governance, operating-model changes, workforce adoption, and value realization
• Responsible AI &
  
  Risk Management:
  
  Incorporate employment-related compliance, privacy, security, bias mitigation, fairness, accessibility, transparency, and human oversight into solution design and commercialization decisions, championing ethical AI practices across the development lifecycle
• Cross-Functional Integration:
  Lead complex initiatives across product, engineering, data science, HR, legal, and compliance teams, integrating enterprise AI tools and capabilities to solve business problems and streamline workforce workflows
• HR Data & Technology Strategy:
  Shape solutions that leverage workforce, talent, performance, and engagement data, ensuring seamless integration with enterprise HR technology environments
• Performance & Business Planning:
  Track pipeline, sales, revenue, profitability, product adoption, workforce productivity, and client satisfaction metrics while developing pricing approaches and business models

You'llbe rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well asprovidedevelopment for…