Senior Director Technology

Job d:

Location:

Eden Prairie, Minnesota, United States Salary: $159,300 - $273,200/year

Job Area:
Technology Company:
United Health Group Optum Tech is a global leader in health care innovation. Our teams develop cutting-edge solutions that help people live healthier lives and help make the health system work better for everyone. From advanced data analytics and AI to cybersecurity, we use innovative approaches to solve some of health care's most complex challenges. Your contributions here have the potential to change lives.

Ready to build the next breakthrough? Join us in making healthcare work better for everyone through people-led, responsible AI while Caring. Connecting. Growing together.

The Chief of Staff serves as a strategic advisor and operational leader to the GTS CIO, helping translate vision and strategy into aligned priorities, decisions, and measurable results across the global organization. This leader architects and runs the executive operating model, drives organizational strategy and transformation, and connects priorities across business operations, workforce, culture, communications, technology operations, and enterprise partnerships. The role proactively leads strategic initiatives, strengthens leadership effectiveness, and ensures disciplined execution across a complex, highly matrixed environment.

Primary Responsibilities:

Serve as a trusted advisor and thought partner to the GTS CIO, helping shape organizational strategy, priorities, decisions, and executive narratives

Anticipate business and organizational needs, surface risks and tradeoffs, and translate complex issues into clear options and decisions

Act as connective tissue across GTS, Optum Technology, segment CIO organizations, and enterprise partners to drive alignment and coordinated execution

Lead or support high-priority initiatives, escalations, and sensitive matters on behalf of the CIO.Architect and manage the executive operating model, including leadership cadences, business reviews, annual planning, financial rhythms, and decision forums

Lead the development of MBOs, outcome indicators, scorecards, dashboards, and performance reporting that provide accurate, decision-ready insights

Coordinate QBRs, MOBRs, long-range planning, annual reports, board materials, and other executive deliverables, ensuring a consistent narrative and clear accountability

Strengthen leadership team effectiveness through clear operating principles, decision rights, accountability, and productive leadership forums

Manage agendas, materials, decisions, and action follow-up for key leadership meetings and global site engagements

Lead the GTS Office of the Chief of Staff team, providing strategic direction, prioritization, and oversight across their assigned initiatives. Coach and develop a high-performing team Provide matrix leadership to the GTS Business Operations leads, aligning priorities, operating rhythms, deliverables, and accountability across the organization

Coordinate capacity planning and work assignments across matrixed resources to ensure critical priorities have the right support and coverage

Own the integrated GTS communications strategy, including CIO messaging, executive presentations, organizational storytelling, change communications, and leadership communications

Prepare executive-level content and translate complex technology and business topics for a range of audiences

Lead Town Halls and other enterprise-wide forums, including content strategy, speaker preparation, run of show, and follow-upLead organization-wide employee, leadership, and learning forums, including content strategy, topic development, speaker preparation, facilitation, event execution, and follow-upLead workforce strategy and governance, including…