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Hearing Aid Order Entry Associate

Job in Eden Prairie, Hennepin County, Minnesota, 55344, USA
Listing for: Starkey Hearing Technologies
Full Time position
Listed on 2026-01-12
Job specializations:
  • Customer Service/HelpDesk
    HelpDesk/Support, Customer Service Rep, Retail Associate/ Customer Service
Salary/Wage Range or Industry Benchmark: 80000 - 100000 USD Yearly USD 80000.00 100000.00 YEAR
Job Description & How to Apply Below

This position is responsible for assisting Starkey dispensers with hearing aid options and determining shell sizes, colors, and circuit selection.

Job Duties
  • Ensure custom hearing aid orders are entered accurately
    • Design customer hearing aid orders
    • Process New Orders, Remakes, and Lost and Damaged Orders.
    • Order Standard Products and Accessories as needed.
  • Cross-train on Order Processor functions
    • Perform order processing
  • Stay current on Starkey Products, Software, and Processes
    • Support production/customer service requests
  • Other Duties
    • Support Corporate Health and Safety Objectives.
    • Work with immediate manager to address issues, opportunities and concerns.
    • Provide ideas, support and assistance for continuous improvement activities.
    • Support colleagues and other departments to deliver great customer service.
    • React to change productively and handle other essential duties as assigned.
    Job Requirements Education

    High school degree or equivalent required.

    Experience

    Experience working with hearing aids helpful but not required.

    Knowledge
    • Knowledge of Starkey circuits desirable
    • Knowledge of computers required
    Skills & Abilities
    • Ability to accurately read audiograms required
    • Good hand-eye coordination required
    • Good manual dexterity required.
    • Excellent attention to detail required
    • Ability to differentiate colors required
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    Position Requirements
    10+ Years work experience
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