Manager Hosting

C.H. Robinson is seeking experienced Infrastructure Manager Engineering on our Application Hosting team to lead a globally distributed Application Hosting team responsible for delivering reliable, secure, scalable, and highly available application hosting platforms. This role requires a hands‑on technical leader who can balance people leadership, operational excellence, and technical expertise. The successful candidate will lead a team responsible for Windows and Linux application hosting environments, IIS platforms, routing technologies, load balancing solutions, and middleware services that support critical enterprise applications.

The ideal candidate is not simply a people manager, but a technical manager capable of leading architectural discussions, troubleshooting complex production issues, serving as an escalation point, and driving engineering excellence across the team.

• Lead, coach, and develop a globally distributed team of engineers and platform administrators.
• Manage team performance, delivery execution, career development, and employee engagement.
• Foster a culture of accountability, operational excellence, collaboration, and continuous improvement.
• Partner with leaders across Infrastructure, Engineering, Security, and Architecture teams.
• Support vendor relationships and service delivery management.

• Own the operational health, availability, performance, and scalability of enterprise application hosting platforms.
• Ensure stable and secure hosting environments for mission‑critical applications.
• Lead incident management efforts, including escalation, root cause analysis, and service restoration.
• Drive platform reliability through automation, standardization, and process improvement.
• Establish operational standards, controls, and best practices.
• Manage deployments, platform upgrades, and infrastructure changes.

• Serve as the technical leader and escalation point for the Application Hosting team.
• Lead technical troubleshooting and complex problem resolution efforts.
• Facilitate architecture and design discussions related to application hosting platforms.
• Provide technical guidance and mentorship to engineers.
• Drive modernization and automation initiatives across hosting environments.
• Collaborate with engineering teams to improve platform performance, reliability, and supportability.

• Windows Server IIS (Internet Information Services)
• Linux‑based application hosting environments
• F5 Load Balancing
• Kong Gateway
• Cloudflare Routing technologies and traffic management solutions
• Middleware and application hosting services

• Bachelor's degree in Computer Science, Information Technology, Engineering, or related field, or equivalent work experience.
• 5+ years of infrastructure engineering or platform engineering experience.
• 2+ years of people leadership experience leading technical teams.
• Extensive experience administering and supporting Windows Server environments.
• Strong experience with IIS administration and application hosting.
• Experience supporting Linux‑based platforms and applications.
• Experience with routing, traffic management, and load balancing technologies.
• Demonstrated ability to lead technical troubleshooting and incident response efforts.
• Experience leading technical discussions, architecture reviews, and platform design decisions.
• Strong communication, stakeholder management, and leadership skills.

• Experience with F5 load balancers.
• Experience with Kong Gateway.
• Experience with Cloudflare services.
• Experience supporting middleware or enterprise application hosting platforms.
• Exposure to Kubernetes or containerized application platforms.
• Experie…