Senior Director Technology

Improve the lives of others while Caring. Connecting. Growing together.

Job Description - Senior Director Technology (2394362)

Senior Director Technology - 2394362

Optum Tech is a global leader in health care innovation. Our teams develop cutting-edge solutions that help people live healthier lives and help make the health system work better for everyone. From advanced data analytics and AI to cybersecurity, we use innovative approaches to solve some of health care’s most complex challenges. Your contributions here have the potential to change lives.

Ready to build the next breakthrough? Join us in making healthcare work better for everyone through people-led, responsible AI while Caring. Connecting. Growing together.

The Chief of Staff serves as a strategic advisor and operational leader to the Global Technology Services (GTS) CIO, helping translate vision and strategy into aligned priorities, decisions, and measurable results across the global organization . GTS is Optum Technology's infrastructure, operations, engineering, and technology services teams. This leader architects and runs the executive operating model, drives organizational strategy and transformation, and connects priorities across business operations, workforce, culture, communications, technology operations, and enterprise partnerships.

The role proactively leads strategic initiatives, strengthens leadership effectiveness, and ensures disciplined execution across a complex, highly matrixed environment.

• Serve as a trusted advisor and thought partner to the GTS CIO, helping shape organizational strategy, priorities, decisions, and executive narratives
• Anticipate business and organizational needs, surface risks and tradeoffs, and translate complex issues into clear options and decisions
• Act as connective tissue across GTS, Optum Technology, segment CIO organizations, and enterprise partners to drive alignment and coordinated execution
• Lead or support high-priority initiatives, escalations, and sensitive matters on behalf of the CIO.
• Architect and manage the executive operating model, including leadership cadences, business reviews, annual planning, financial rhythms, and decision forums
• Lead the development of MBOs, outcome indicators, scorecards, dashboards, and performance reporting that provide accurate, decision-ready insights
• Coordinate QBRs, MOBRs, long-range planning, annual reports, board materials, and other executive deliverables, ensuring a consistent narrative and clear accountability
• Strengthen leadership team effectiveness through clear operating principles, decision rights, accountability, and productive leadership forums
• Manage agendas, materials, decisions, and action follow-up for key leadership meetings and global site engagements
• Lead the GTS Office of the Chief of Staff team, providing strategic direction, prioritization, and oversight across their assigned initiatives. Coach and develop a high-performing team
• Provide matrix leadership to the GTS Business Operations leads, aligning priorities, operating rhythms, deliverables, and accountability across the organization
• Coordinate capacity planning and work assignments across matrixed resources to ensure critical priorities have the right support and coverage
• Own the integrated GTS communications strategy, including CIO messaging, executive presentations, organizational storytelling, change communications, and leadership communications
• Prepare executive-level content and translate complex technology and business topics for a range of audiences
• Lead Town Halls and other enterprise-wide forums, including content strategy, speaker preparation, run of show, and follow-up
• Lead organization-wide employee, leadership, and learning forums, including…