Microsoft 365 Administrator

Volunteers of America National Services (VOANS) is seeking a Microsoft 365 Administrator. This is an onsite in-office position in beautiful Eden Prairie.

This is more than a job! It’s an opportunity to administer and maintain Microsoft 365 tenant-level configurations within a mission-driven healthcare organization.
In this role
, will be responsible for the secure, reliable, efficient, and recoverable administration of the organizations' Microsoft 365 environment. If you’re ready to make a meaningful impact, we’d love to connect with you.

Volunteers of America National Services is a subsidiary of the Volunteers of America parent organization. Proudly Great Place to Work Certified for 8 consecutive years.

Location: Eden Prairie, MN
Salary Range: $90k - $101k annually, based on previous work experience.

• Opportunity to shape strategy and drive organization-wide impact
• Collaborative executive leadership team that values partnership and accountability
• High-visibility role influencing performance, processes, and outcomes
• Cross-functional collaboration across operations, finance, and clinical teams
• Culture that empowers leaders to innovate, improve, and build strong teams

• 403(b) Retirement Plan with Discretionary Employer Contribution
• Life Insurance & Short-Term Disability Coverage
• Employee Assistance Program for personal and professional support
• Wellness Incentives (up to $350 annually)
• Early Pay Access (up to 50% up to $1000 of earned wages)

• Bachelor’s degree in information technology, computer science, cybersecurity, or a related discipline; an equivalent combination of relevant education, training, certifications, and professional experience may be considered.
• Three (3) or more years of hands‑on Microsoft 365 administration experience in a business, healthcare, or enterprise environment.
• Demonstrated experience administering Microsoft 365 tenant services through the Microsoft 365 Admin Center, Exchange Admin Center, Teams Admin Center, SharePoint Admin Center, Microsoft Entra Admin Center, Intune Admin Center, Microsoft Defender portal, and Microsoft Purview portal.
• Strong hands‑on experience with Microsoft Entra  identity and access management, including user and group lifecycle management, authentication methods, MFA, self‑service password reset, password‑less authentication, administrative roles, role‑based access control, Identity Protection, access governance, and privileged‑access management.
• Demonstrated experience designing, implementing, documenting, testing, and troubleshooting Conditional Access policies, including MFA enforcement, device‑compliance requirements, location‑ and risk‑based controls, session controls, privileged‑administration protections, policy exceptions, and emergency‑access or break‑glass account considerations.
• Experience designing, implementing, and supporting SSO integrations for SaaS and enterprise applications using SAML, OAuth 2.0, OpenID Connect, WS‑Federation, or comparable federation and authentication protocols.
• Experience administering Microsoft 365 workloads, including Exchange Online, Microsoft Teams, SharePoint Online, One Drive for Business, Microsoft 365 Groups, shared mailboxes, distribution groups, domains, mail flow, users, licensing, and tenant‑wide settings.

Working knowledge of Microsoft Intune, including endpoint enrollment, device compliance, configuration profiles, mobile‑device management, application deployment, and integration with Conditional Access.

Working knowledge of Microsoft Defender for Office 365, Microsoft Defender XDR, Defender for Endpoint, Defender for Cloud Apps, Microsoft Purview, and related security, compliance, data‑protection, and endpoint‑detection capabilities.

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