Senior SharePoint LMS Analyst

Job d:

Location:

Eden Prairie, Minnesota, United States Salary: $91,700 - $163,700/year

Job Area:
Technology Company:
United Health Group Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, and data they need to feel their best. Here, you will find a culture guided by diversity and inclusion, talented peers, comprehensive benefits, and career development opportunities.

Come make an impact on the communities we serve as you help us advance health equity on a global scale. Join us to start Caring. Connecting. Growing together.

This role is focused on building and administering content, learning pathways, and change management activities that support the ongoing and emerging adoption of AI tools across the enterprise. The outcomes of this work directly support training and change efforts to build AI skills and maturity  this role, you will create, manage, and maintain content on AI tool SharePoint sites and administer training programs on enterprise Learning Management System (LMS) platforms and analytics tools-utilizing SharePoint Online, LMS tools, Microsoft 365 Copilot, and related collaboration tools to ensure an intuitive, accessible, and high-impact learning experience for users.

You will enjoy the flexibility to telecommute
* from anywhere within the U.S. as you take on some tough challenges.

Primary Responsibilities:

Use enterprise-approved AI tools to streamline workflows, automate tasks, and drive continuous improvement across learning and content administration operations

Evaluate emerging trends to inform solution design, platform optimizations, and strategic learning innovations

Administer, maintain, and optimize SharePoint Online sites, pages, permissions, lists, and content repositories supporting training selection and enrollment tools

Administer, manage, and report on learning events and training programs using enterprise Learning Management Systems (LMS) and data analytics tools

Create, curate, publish, and update engaging site content-including learning pathways, announcements, success stories, self-directed learning resources, and FAQsDevelop and enforce information architecture, taxonomy, metadata, and content governance standards to optimize navigation, searchability, and user experience across collaboration platforms

Partner with AI productivity tool teams and business stakeholders to align content and training engagements with change management, employee engagement, and adoption goals

Monitor communities, participation trends, adoption metrics, and user feedback to gather business intelligence around AI tool adoption and drive continuous program improvements

Connect training engagements with community platforms (e.g., Viva Engage, Microsoft Teams) to facilitate online discussions, answer user questions, and drive peer-to-peer knowledge sharing

Identify agentic and automated tool solutions to simplify ease of use, enhance access to information, and elevate the overall user experience

You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear directions on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualifications:

5+ years of experience in the design, building and content management of SharePoint Online sites and repositories5+ years of experience administering training programs on enterprise Learning Management System (LMS) platforms with data reporting and analytics5+ years of experience developing knowledge/content management strategies focused on online/live training content, self-directed learning design, and learning pathway construction

Preferred Qualifications:

Practical experience with enterprise AI technologies and tools, including Microsoft 365 Copilot and generative AI solutions

Knowledge of agentic AI solutions to solve for evolving digital user experience and information delivery

Demonstrated ability to establish information architecture, taxonomy, and content governance standards across large enterprise environments

Strong communication, facilitation, and relationship-building skills across a matrixed organizational structure

Demonstrated experience supporting technology adoption, change management, employee engagement, or enterprise learning initiatives3+ years of experience analyzing…